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Network Operations Center Engineer

4 weeks ago


Wilmington, Delaware, United States Saxon Global Full time

Job Title: Network Operations Center Engineer

Job Summary:

We are seeking a highly skilled Network Operations Center Engineer to join our team at Saxon Global. The successful candidate will be responsible for managing, supporting, and deploying network infrastructures, as well as diagnosing server or network alerts, events, or issues.

Key Responsibilities:

  • Manage and support network infrastructures
  • Diagnose and resolve server or network issues
  • Participate in incident management and escalation processes
  • Document activities performed in associated tickets
  • Remotely access systems to perform initial resolution attempts

Requirements:

  • Minimum of 1 year of experience in monitoring complex environments using industry standard monitoring tools
  • Strong ability to diagnose server or network alerts, events, or issues
  • Good oral and written communication skills, and ability to address conflict with others constructively

About Saxon Global:

Saxon Global is a leading provider of IT services and solutions. We are committed to delivering high-quality services to our clients and providing a positive work environment for our employees.