Food and Beverage Service Associate

1 month ago


Wilmington, North Carolina, United States Cape Fear Country Club Full time
Job Summary

As a Food and Beverage Server at Cape Fear Country Club, you will provide exceptional service to our members and guests. Your primary responsibility will be to ensure a warm and friendly environment, providing consistently excellent food and beverage service.

Key Responsibilities
  • Set up wait stations and perform assigned prep work
  • Provide immediate attention to all members and guests upon seating
  • Distribute menus, inform members of any special offerings, and answer any questions
  • Take orders and enter them into the POS system, including special instructions and requests
  • Serve meals; remove dishes upon completion
  • Present dessert menus, suggest and serve dessert, coffee, and after-dinner drinks
  • Verify accuracy of all charges on the chit
  • Present the chit to the member and obtain their signature
  • Handle chits as prescribed by standard operating procedures, bundling and turning in at the end of the day with the appropriate end-of-shift reports
  • Keep tables, dining room, and wait station areas clean and neat
  • Inform the Dining Manager of any complaints as soon as they occur
  • Perform clean-up and closing duties as assigned by the supervisor and/or manager
  • Attend pre-shift line-ups, menu tastings, and any other meetings as prescribed by management
  • Consistently follow local laws, state laws, and Club policies and procedures for the service of alcoholic beverages to members and guests
  • Perform other duties as assigned by management
Qualifications

The ideal candidate will possess excellent people skills, basic food and wine knowledge, and the ability to multi-task. They will be reliable and have a strong work ethic with a 'team mentality.' The position requires flexible availability and effective communication skills.

Benefits

Cape Fear Country Club offers competitive benefits for eligible employees, including paid time off, insurance, and a 401(k) retirement plan after term of service requirements have been fulfilled. This is an hourly position paid at a flat rate, and tips are not permitted.



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