NOC Engineer/Admin

2 weeks ago


Wilmington, Delaware, United States Saxon Global Full time
Job Title: NOC Engineer/Admin Job Summary: We are seeking a highly skilled NOC Engineer/Admin to join our team at Saxon Global. The successful candidate will be responsible for managing, supporting, and deploying network infrastructures, as well as diagnosing server or network alerts, events, or issues. Key Responsibilities: * Manage and support network infrastructures * Diagnose server or network alerts, events, or issues * Participate in major incident bridge calls to provide real-time data for monitored systems * Document activities performed in associated tickets * Manually monitor processes/systems not covered by automated monitoring tools * Remotely access systems to perform initial resolution attempts * Collaborate with the incident management team to resolve major incidents Requirements: * Minimum of 1 year of experience in monitoring complex environments using industry-standard monitoring tools * Strong ability to diagnose server or network alerts, events, or issues * Good oral and written communication skills, and ability to address conflict with others constructively * Flexible to work in any shift * Good communication skill to interact with both customer and end-user over phone and through email What We Offer: * Competitive salary and benefits package * Opportunities for career growth and professional development * Collaborative and dynamic work environment If you are a motivated and experienced NOC Engineer/Admin looking for a new challenge, please submit your application.
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