Medical Office Assistant

6 days ago


Whittier, California, United States PIH Health Full time
Job Summary

We are seeking a highly skilled and organized Front Office Representative II to join our team at PIH Health. As a key member of our front office staff, you will be responsible for maximizing front office efficiency and performing various procedures associated with routine patient encounters.

Key Responsibilities
  • Work closely with the Office Manager and/or Assistant Supervisor to ensure seamless day-to-day operations.
  • Provide exceptional customer service to patients, family members, and visitors, maintaining a positive and professional demeanor at all times.
  • Collaborate with the front office team to troubleshoot and resolve problems in a timely and efficient manner.
  • Maintain accurate and up-to-date records, including patient information and medical history.
  • Stay up-to-date with changing regulations and policies, ensuring compliance with industry standards.
Requirements
  • High school diploma or equivalent required; formal training in medical terminology and coding systems a plus.
  • Minimum 2 years of experience in a front office or medical billing role, with a lead position preferred.
  • Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Knowledge of ICD-9 CM and CPT coding systems, as well as experience with electronic health record systems.
Preferred Qualifications
  • Bilingual or multilingual skills a plus.
  • Experience working in a fast-paced environment with multiple priorities and deadlines.


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