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Field Service Engineer
2 months ago
We are seeking a highly motivated and experienced Field Service Engineer to join our team at Lunaphore Technologies S.A. in the US. As a Field Service Engineer, you will be responsible for providing remote and on-field support for pre and post-sales activities, ensuring the smooth operation of our instrumentation and equipment.
Key Responsibilities:- Investigate and resolve technical issues with our instrumentation and equipment
- Install, maintain, and repair our equipment, ensuring it is in good working condition
- Collaborate with our technical team to improve product performance and troubleshoot issues
- Provide training to customers on the use and maintenance of our equipment
- Travel frequently to customer sites, up to 85% domestic overnight travel
- At least 3 years' experience in field service engineering in life sciences research/diagnostics and medical devices
- Relevant industry-specific qualifications in Microsystems, Mechanical engineering, Bioengineering, electrical engineering, microscopy optics
- Hands-on experience in basic laboratory techniques, preferably
- Troubleshooting and root cause analysis experience, IT support for software and hardware a plus
- Ability to meet the physical requirements of the job, working with heavy complex devices, confined spaces
- Fluency in oral and written English, additional language skills a plus
- A dynamic company where you can have a real impact
- An environment where you will be able to grow both professionally and personally
- A diverse and international working environment