Division Operations Director

8 hours ago

Walnut Creek, California, United States Bloomingdale's Full time
Job Title: Division Operations Director

At Bloomingdale's, we're seeking a highly skilled Division Operations Director to join our team. As a key member of our operations leadership, you will play a critical role in driving sales, maximizing profitability, and achieving shortage goals across our divisions.

Key Responsibilities:
  • Drive sales goals by executing regional and enterprise priorities, identifying business opportunities for assigned divisions and stores.
  • Serve as the Omni Leader in the Region, collaborating with supply chain, central fulfillment, and store omni captains to establish priorities and optimize execution.
  • Support the development of Store Manager and Division Vice President operational business acumen, ensuring clear communication of operational objectives, priorities, and measurable metrics to store teams.
  • Identify and address operational challenges by providing leadership support to store and division teams.
  • Achieve high operating standards within assigned divisions, overseeing merchandise receipts productivity, replenishment, workload planning, reverse logistics, fulfillment, and stockrooms in line with company standards.
  • Establish a high level of shortage awareness and effectiveness through audits. Ensure store teams understand and comply with policies and procedures.
  • Oversee expense/payroll management to meet planned staffing/support budgets, non-payroll expense plans, and 4-wall profit & loss.
  • Conduct store visits to implement corporate operations standards, developing action plans for improvement.
  • Partner with Divisional Director of Asset Protection (DDAP) Leaders, participating in asset protection initiatives when necessary.
  • Manage and communicate incidents impacting business or brand protection.
  • Collaborate with the Regional Senior Director of Operations, and DDAP to develop, implement, and validate new programs and procedures to reduce shortage.
  • Provide leadership perspective to connect functional initiatives to enterprise objectives.
  • Model exemplary service, ensuring store teams deliver an outstanding shopping experience.
  • Reinforce compliance with policies, procedures, and training during store visits.
  • Review stores' facilities maintenance, safety, and emergency protocols, maintaining selling floor security, safety, and standards.
  • Recruit, engage, and empower operations leaders and their teams, fostering a culture that values retention, career development, and succession planning.
Requirements:
  • Leadership and Collaboration: Strong leadership skills for effectively supporting and leading store functions, collaborating with diverse teams and leaders.
  • Strategic Management: Ability to actively collaborate on strategy and development with various departments, including Central Leaders, Supply Chain, Procurement, Business Resiliency, and Legal.
  • Sales and Profitability Optimization: Proven ability to drive sales, maximize profitability, and achieve shortage goals through effective strategies and initiatives.
  • Effective Communication: Excellent communication skills to ensure clear articulation of operational objectives to store teams and successful collaboration with internal and external stakeholders.
  • Omni Channel Expertise: Experience as the Omni Leader, collaborating with supply chain, central fulfillment, and store omni captains to establish priorities and drive initiatives.
  • Problem Solving and Operational Excellence: Strong problem-solving skills to identify and address operational shortage challenges, providing effective leadership support to teams. Track record of achieving high operating standards within assigned divisions.
  • Expense Management and Financial Acumen: Proficiency in overseeing expense/payroll management, meeting planned staffing/support budgets, non-payroll expense plans, and 4-wall profit & loss.
  • Compliance and Program Development: Experience in conducting store visits, implementing corporate operations and asset protection standards, ensuring compliance with policies, procedures, and training. Collaborating with leadership to develop, implement, and validate new programs and procedures to improve profit.
What We Offer:
  • An inclusive, challenging, and refreshingly fun work environment.
  • Competitive pay and benefits rooted in principles of equity.
  • Health and Wellness Benefits across medical, dental, vision, and additional insurance.
  • Retirement Savings Plan with 401k match opportunity.
  • Employee Assistance Program (mental health counseling and legal/financial advice).
  • Performance incentives, annual merit review and merchandise discounts.
  • Resources for continuous learning, career growth, and leadership development.
  • 8 paid holidays.
  • Paid Time Off (first year prorated depending on start date).
  • Guild education benefit funds 100% of tuition, books, and fees in designated programs.
  • Colleague Resource Groups (CRGs) and give-back/volunteer opportunities.
  • Empowerment and autonomy to perform impactful work with tangible results.

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