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Self Storage Sales and Marketing Manager

2 months ago

Miami, Florida, United States Proteus Management Full time
Job Description

**About Proteus Management**

Proteus Management is a self storage management company that owns its properties and focuses on delivering a customer experience that exceeds expectations. We prioritize above-and-beyond service, value-based sales, and dedication to serving our local customers.

**Job Summary**

The Property Sales and Operations Manager plays a key role in a team of self storage professionals, setting the standard for service, sales, and property operational management. This role offers opportunities to focus on customer service, phone sales, digital sales and marketing, property operational management, and basic accounting and revenue management.

**Key Responsibilities**

  • Grow sales and marketing efforts to maximize conversions from walk-in customers, digital sales, and phone sales to rented self storage units.
  • Provide a concierge service approach to serving thousands of self storage customers who trust us with their valuable possessions.
  • Understand and implement pricing and discounting philosophies and strategies to drive revenue growth and achieve financial targets.
  • Proactively work on local marketing initiatives, including building mutually beneficial referral relationships in the local market.
  • Learn about the local community, local businesses, and trends, and find ways to help our business be a part of the local community.
  • Have fun while making customers and coworkers smile each day.

**Ideal Candidate**

  • Professionals who have demonstrated the ability to learn new skills and improve their performance in previous roles.
  • Service and sales professionals who enjoy solving challenges for customers and putting smiles on their faces.
  • Sales professionals who have honed their skills in selling value, listening to customer needs, B2B marketing, and educating customers about products or services.

**About the Self Storage Industry**

Self storage professionals benefit from a work schedule that is generally limited to hours between 9:00 AM and 6:30 PM each day, with a five-day work week. Although some weekends are required, as our locations are generally open seven days a week, the business office is closed on major holidays. The self storage industry is extremely financially stable and has proven to be recession-resistant, with customer demand increasing during economic downturns and performing well during economic booms.

**Requirements**

  • Proficiency and fluency in English, written and spoken.
  • Beneficial to speak another language, but not required (please specify any fluent languages in your application/resume submission).
  • At least three recent consecutive years of sales and/or customer service experience.
  • At least two consecutive years of experience leading or training at least one person in a field of sales or service.
  • Ability to understand numbers, addition, subtraction, multiples, and division.
  • Strong Microsoft Office abilities, including MS Word, Excel, Outlook, and web and mobile device apps.
  • Social media experience, ideally with creating content and driving user engagement for personal or business accounts.
  • A willingness and desire to maintain a clean, organized, and well-maintained work space and property.
  • The desire to learn and improve your skills and abilities each week.

**Benefits**

  • Competitive hourly pay with bonus potential.
  • Medical coverage.
  • Paid time off.
  • Work-life balance with limited to no evening hours.
  • Learning and development opportunities to maximize your potential.
  • Great company culture.
  • Opportunity to work independently.