Group Exercise Leader
6 days ago
About the Role
The Group Exercise Instructor position is a key contributor to the success of Town Sports International, a leading fitness club brand. As an Ambassador of our brand experience, you will be responsible for promoting our mission and values through engaging and effective group exercise classes.
Responsibilities
- Model and promote our mission, values, and guiding principles with pride and integrity.
- Provide a legendary member experience by consistently executing the Five Agreements.
- Review and adhere to all company documents, including policies and procedures, employee handbook, and codes of conduct.
- Deliver group exercise classes that are motivating and entertaining.
- Elevate the member experience by actively engaging with members in the group exercise studio.
- Effectively conduct inspiring classes that begin and end on time, are effective, and safe in nature.
- Uphold the integrity of all class formats by adhering to established standards.
- Ensure studio equipment is maintained and the studio meets or exceeds safety and functional standards.
- Communicate equipment needs to management.
- Document all health risk concerns and incidents and report to management.
- Ensure all Group Exercise and CPR/AED certifications are maintained.
- Utilize online class registration and payroll systems to accurately record class attendance and payroll hours.
- Promote class registration and other club initiatives as communicated by management.
- Maintain positive interactions with team members, members, and guests.
- Learn team member roles and acknowledge a job well done.
- Communicate effectively with management.
- Report any repairs or supplies needed.
- Encourage members to register online for classes.
- Promote personal training programs.
- Ask members to bring a friend to class to drive new business.
- Ask managers to observe your class for feedback.
- Additional duties as assigned.
Qualifications & Experience
- The ability to motivate others to lead a healthy lifestyle.
- Public speaking capabilities, patience, general knowledge of exercise science and safe fitness practices.
- Ability to proficiently use our POS and membership system, timekeeping and other computer programs required to meet the business needs of the customer and our company.
- Our approved certification for any class being taught.
- Child & Adult AED/CPR certified.
- Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting.
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