Director of Operations

1 day ago

Richmond, Virginia, United States Genesis Consulting Partners, LLC Full time
Job Description

Genesis Consulting Partners, LLC is a leading technology consulting firm dedicated to providing innovative solutions and strategic guidance to our clients. We specialize in Digital Transformation, Advisory Services, and Business Agility management consulting. Our mission is to drive transformation through leading technology and exceptional service. We are seeking a dynamic Director of Operations to lead our operational excellence in People Management, Strategy, and Business Operations.

The Director of Operations will play a crucial role in ensuring the seamless execution of our firm's operational strategies and objectives. This role requires a strategic thinker with a strong background in operational management and a proven ability to lead and inspire teams. The ideal candidate will possess a blend of leadership skills, operational expertise, and financial acumen, contributing to the overall growth and efficiency of the organization.

Key Responsibilities:

People Management:

• Oversee the recruiting and talent management function for the company, ensuring the attraction and retention of top talent.

• Manage performance management processes to enable goal setting, mid-year reviews, and annual performance reviews.

• Implement and refine talent acquisition strategies to attract top talent and enhance employee relations.

• Develop and execute employee training and development programs to enhance skills and career growth.

• Develop career paths, job classifications, and performance criteria for each position category.

• Conduct compensation studies and research to evaluate compensation of current workforce and develop strategies to attract new talent.

Strategy Development:

• Provide oversight of initiatives that are strategic to the Firm's growth, scalability, and sustainability of operations.

• Lead the annual updates to the Strategic Plan, Key Measures, and monitor quarterly updates.

• Develop processes for oversight of staff execution to include establishing systems, structures, and KPIs to monitor progress.

• Establish and assess market and revenue data to identify trends and develop strategies to expand revenues or improve margins.

Financial Support:

• Lead periodic Project Reviews to assess overall project health and provide oversight on contract compliance, delivery quality, and financial health.

• Lead the pricing of proposal submittals to include researching competitor pricing, working with proposal teams on developing Level of Effort (LOE) estimates, and developing the pricing volume for submittal.

• Work with the Controller to forecast team member utilization, resource capacity, overhead charges, bench management, and next assignments.

Operations:

• Oversight of day-to-day administrative operations to ensure efficiency as determined by executive leadership team.

• Oversee the development and implementation of IT strategies.

• Support the Firm's effort to maintain security and integrity of the company's data and IT infrastructure.

• Manage the company's outsourced technology support vendor.

• Develop processes and provide oversight on software licenses.

• Be the main contact for company contracts to include Client Consulting Contracts, Subcontractor Agreements, Employment Agreements, Non-Disclosure Agreements.

• Provide oversight and leadership in managing Large Supplier Contracts.

• Be the Registered Agent Representative on behalf of the company.

• Manage all company facility agreements and negotiate contracts as needed.

Requirements:

• Proven experience (7+ years) in an operational leadership role, preferably within a technology consulting or related industry.

• Strong understanding of people management, business operations, and financial principles.

• Exceptional leadership, communication, and interpersonal skills.

• Ability to think strategically and execute operational plans effectively.

• Experience with performance management, budgeting, and financial analysis.

• Proficiency in operational and financial management software/tools.

Minimum Education:

Bachelor's degree in Business Administration, Management, Finance, Information Technology, or a related field.

Required Certifications:

None.

Other:

US Citizenship preferred.

Currently holds a US Security Clearance or has the ability to obtain clearance.

Willingness to Travel, as needed to support company needs.

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