Youth Support Coordinator

2 weeks ago

Detroit, Michigan, United States Matrix Human Services Full time

Job Type

Full-time

Description

Matrix Human Services is dedicated to Educating Children, Supporting Families, and Rebuilding Neighborhoods in Detroit.

With operations across more than 35 locations in Detroit, Matrix serves over 25,000 individuals and families each year, including the largest Head Start program in the city, catering to over 1,900 children.

CORE VALUES:

  • Commitment to Service
  • Fostering Relationships
  • Continuous Learning
  • Results-Oriented
JOB SUMMARY/ACCOUNTABILITY:

The Youth Support Coordinator will be responsible for planning, coordinating, and delivering both individual and group intervention and prevention services to at-risk youth aged 7-17. This role emphasizes the prevention of homelessness, at-risk behaviors, and intervention for those at risk of entering the juvenile justice system.

GENERAL RESPONSIBILITIES:
  • Design and implement a variety of activities for youth, including group and individual counseling, academic support, mentoring, career development, computer skills training, recreational activities, cultural experiences, community service, arts and crafts, field trips, and guest presentations.
  • Availability for after-school hours, weekends, and evenings is required, including 8-12 hours of direct client service.
  • Maintain accurate data and progress notes regarding client interactions.
  • Conduct assessments, screenings, and interviews with clients.
  • Manage case files that include intake forms, assessment data, client release forms, attendance records, and all progress notes.
  • Uphold strict confidentiality regarding information obtained through client interactions and program participation.
  • Manage a caseload as assigned by the Program Manager.
  • Develop tailored case plans for each assigned client.
  • Ensure client records comply with the Department of Community Justice, COA licensure, and Matrix PQI standards.
  • Participate in staff meetings and any other necessary meetings to fulfill job responsibilities.
  • Perform additional duties as assigned.
  • Assist youth in achieving their goals and provide case management services as necessary.
  • Facilitate appropriate academic activities, including homework assistance.
  • Provide direct academic support to designated students.
POSITION QUALIFICATIONS:
  • A Bachelor's Degree in social work, psychology, criminal justice, or a related field is required, preferably with at least one year of relevant experience (volunteer or paid) working with youth.
  • Valid Michigan Driver's License.
  • Ability to work flexible hours.
  • Strong writing skills and capacity to manage multiple tasks.
  • Ability to travel to local schools and community activities.
  • Experience in Youth Career Development, Workforce Development, or Career Exploration is preferred.
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
  • Experience using search engines and databases for case notes, resource finding, and assisting students with research assignments.
  • Ability to take initiative and demonstrate strong interpersonal skills.
  • Effective problem-solving abilities.
  • Self-motivated with a focus on process improvement and initiative.
  • Attention to detail, well-organized, and capable of prioritizing multiple tasks to achieve desired outcomes while adapting to changing priorities.
  • Flexibility and willingness to engage with employees at all levels.
  • Excellent verbal and written communication skills.
WORKING AND ENVIRONMENTAL CONDITIONS:

This position operates in a standard office environment, facing typical pressures associated with managing personnel and time constraints. Due to the multiple sites within the department and the need for community engagement, travel to various locations is common, sometimes in inclement weather.

CONTINUOUS QUALITY IMPROVEMENT AND ETHICAL CONDUCT:
  • All staff will utilize data to achieve program goals, applying techniques that foster a culture of learning and addressing gaps for continuous program improvement.
  • All personnel must adhere to the NASW Code of Ethics and integrate Continuous Quality Improvement efforts into their daily performance.
  • All Head Start employees must comply with federal regulations and requirements for Head Start operations, including Program Performance Standards, licensing regulations, and the NAEYC Code of Conduct.
  • Demonstrate and actively promote an understanding and commitment to the mission and values of Matrix Human Services.
Matrix Human Services is an Equal Opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

Matrix Human Services is committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation due to a disability for any part of the employment process, please inform the employer in writing as per Michigan law.

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