Retail Department Manager Operations

3 weeks ago

Lexington Kentucky, United States Barnes & Noble Education, Inc. Full time

About the Role:

Barnes & Noble Education, Inc. is seeking a highly skilled and experienced Department Manager to join our team. As a Department Manager, you will be responsible for overseeing the daily operations of our retail department, ensuring that our customers receive exceptional service and that our store is maintained in a clean and organized manner.

Key Responsibilities:

  • Assist in the daily operation of the store in partnership with the Store Manager, Assistant Store Manager, and the management team.
  • Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
  • Utilize analytical skills and knowledge of the campus to best manage the day-to-day operations and make decisions.
  • Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects.
  • Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases.
  • Maintain an appealing sales floor by tagging, shelving, arranging, cleaning, and organizing product or space within the store.
  • Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.

Requirements:

  • 2+ years' experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
  • High school diploma/GED required.
  • Outstanding customer service skills to match customers to products that meet their needs.
  • Basic reading, writing, and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Strong interpersonal, communication, and problem-solving skills.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.

About Us:

Barnes & Noble Education, Inc. is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

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