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Retail Department Manager Operations Specialist

2 months ago

Lexington Kentucky, United States Barnes & Noble Education, Inc. Full time
Job Summary

Barnes & Noble Education, Inc. is seeking a highly skilled and customer-focused Department Manager to join our team. As a key member of our retail operations team, you will be responsible for managing the day-to-day operations of our department, ensuring that our customers receive exceptional service and that our store is maintained in a clean and organized manner.

Key Responsibilities
  • Manage the daily operations of the department, including inventory management, visual merchandising, and customer service.
  • Provide exceptional customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Work closely with the management team to achieve sales goals and objectives, and to identify opportunities for growth and improvement.
  • Ensure that the department is maintained in a clean and organized manner, including the display of merchandise and the maintenance of inventory levels.
  • Assist with the training and development of new team members, providing guidance and support as needed.
  • Participate in the development and implementation of sales strategies and promotions, and assist with the execution of these plans.
  • Monitor and analyze sales data and customer feedback to identify trends and areas for improvement.
Requirements
  • 2+ years of experience in a retail management role, preferably in a department store or specialty retail environment.
  • Excellent customer service and communication skills, with the ability to work effectively with customers, team members, and management.
  • Strong analytical and problem-solving skills, with the ability to analyze sales data and customer feedback to identify trends and areas for improvement.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • High school diploma or equivalent required.
Working Conditions

The Department Manager will work in a fast-paced retail environment, with frequent movement within the store to access various departments and products. The ability to remain in a stationary position for extended periods and to lift up to 25 pounds is required. The Department Manager may be required to work in a variety of environments, including a warehouse or distribution center.

Equal Employment Opportunity

Barnes & Noble Education, Inc. is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.