Front Office Supervisor

2 weeks ago


Orlando, Florida, United States Grand Bohemian Orlando Full time
Job Title: Front Office Supervisor

At Grand Bohemian Orlando, we are seeking a highly motivated and experienced Front Office Supervisor to join our team. As a key member of our front office team, you will be responsible for leading the team in executing front desk-related responsibilities to the highest standards.

Key Responsibilities:
  • Supervise and train front office staff to ensure excellent customer service and adherence to company standards.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Monitor and maintain accurate records, including guest information and room inventory.
  • Develop and implement strategies to improve front office efficiency and productivity.
  • Collaborate with other departments to ensure seamless guest experiences.
Requirements:
  • 1+ years of experience in a front office or customer service role.
  • Proven leadership and supervisory skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • High school diploma or equivalent required.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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