Service Manager/Drive Manager

2 weeks ago


Houston, Texas, United States Team Gillman Full time
Service Manager/Drive Manager Job Description

We are seeking a highly motivated and experienced Service Manager/Drive Manager to join our team at Team Gillman. As a key member of our service department, you will be responsible for leading a team of service technicians and ensuring that our customers receive exceptional service.

Key Responsibilities:
  • Leadership and Team Management: Lead a team of service technicians and provide guidance and support to ensure they are working efficiently and effectively.
  • Customer Service: Ensure that our customers receive exceptional service and that their vehicles are repaired and maintained to the highest standards.
  • Operational Management: Monitor and control the service department's operations, including workflow, productivity, and quality.
  • Financial Management: Manage the service department's finances, including budgeting, forecasting, and reporting.
  • Training and Development: Provide training and development opportunities for service technicians to ensure they have the skills and knowledge needed to perform their jobs effectively.
  • Communication: Communicate effectively with customers, service technicians, and other departments to ensure that everyone is informed and aligned.
Requirements:
  • Education: Associate's degree or equivalent from a two-year college or technical school.
  • Experience: 5 years of related experience in a service management role.
  • Skills: Strong leadership and communication skills, ability to manage multiple priorities, and experience with service management software.
Benefits:
  • Competitive Salary: Based on experience and commensurate with Fortune 500 companies.
  • Benefits Package: Full health benefits, 401k retirement savings plan with company match, employee discounts, and up to two weeks' vacation.


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