Front Desk Representative
2 weeks ago
Midas Hospitality is seeking a skilled Front Desk Agent to provide exceptional guest service at the Residence Inn hotel in Clayton, MO. As a key member of our team, you will be responsible for greeting and registering guests, handling room assignments, and responding to guest inquiries.
Key Responsibilities- Provide warm and welcoming service to guests, ensuring a positive experience throughout their stay.
- Register guests, assign rooms, and provide key cards and directions as needed.
- Respond to guest inquiries and resolve issues in a timely and professional manner.
- Maintain accurate records of room availability and guest accounts.
- Process payments and handle cash and credit transactions.
- Make, confirm, and cancel reservations as needed.
- Previous experience as a Front Desk Agent or in a customer service role is preferred.
- Excellent communication and interpersonal skills are essential.
- Ability to work a variety of shifts, including evenings and weekends.
Midas Hospitality is a people-first organization that values its associates and strives to provide a positive work environment. We offer a range of benefits, including growth and development opportunities, robust PTO policies, and competitive compensation.
Please visit our website for more information: https://www.midashospitality.com
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