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Produce Department Leader

2 months ago

Salem, Oregon, United States Kroger Full time
Job Summary

We are seeking a highly motivated and experienced Produce Department Leader to join our team at Kroger. As a key member of our produce team, you will be responsible for leading and managing the daily operations of the produce department, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Provide guidance and support to produce associates to ensure they have the necessary skills and knowledge to deliver exceptional customer service and meet sales targets.
    • Develop and implement strategies to improve department performance, including inventory management, merchandising, and visual displays.
  • Customer Service
    • Ensure that customers receive exceptional service, including answering questions, making product recommendations, and resolving any issues or concerns.
    • Develop and maintain a deep understanding of customer needs and preferences to drive sales growth and improve customer satisfaction.
  • Inventory Management
    • Manage inventory levels, including ordering, receiving, and stocking produce to ensure that the department is fully stocked and visually appealing.
    • Conduct regular inventory audits to identify and address any discrepancies or issues.
  • Merchandising and Visual Displays
    • Develop and implement visually appealing merchandising displays and signage to drive sales and improve customer engagement.
    • Ensure that all produce is properly labeled, priced, and displayed to meet company standards.
  • Team Collaboration
    • Work closely with other department leaders and store management to ensure seamless communication and collaboration.
    • Participate in store meetings and contribute to the development of store-wide initiatives and strategies.
Requirements
  • Education and Experience
    • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
    • Minimum 2 years of experience in a produce department or related field, including leadership and management experience.
  • Skills and Qualifications
    • Excellent communication and interpersonal skills, with the ability to work effectively with customers, associates, and management.
    • Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
    • Ability to work in a fast-paced environment, with a focus on delivering exceptional customer service and driving sales growth.
    • Knowledge of produce products, including varieties, quality, and pricing.
    • Ability to lift up to 50 pounds and stand for long periods of time.