Network Support Specialist

7 days ago


Poughkeepsie, New York, United States Marshall & Sterling Inc Full time
Job Summary

We are seeking a highly skilled and motivated Network Support Specialist to join our team at Marshall & Sterling Inc. As a key member of our IT department, you will be responsible for providing top-notch support for our network infrastructure, hardware, and software systems.

Key Responsibilities
  • Configure, install, and troubleshoot hardware and network components to ensure optimal performance and reliability.
  • Provide timely and effective support to users regarding network and hardware-related issues, utilizing strong communication and problem-solving skills.
  • Assist senior engineers in various network projects, including upgrades, expansions, and implementations, by following instructions and completing assigned tasks.
  • Maintain accurate records of inventory, installation procedures, and configurations to ensure seamless operations.
  • Stay up-to-date with the latest hardware systems, installation techniques, and troubleshooting methods through on-the-job training and guidance from senior team members.
Requirements
  • College degree preferred, high school diploma or equivalent required.
  • Understanding of basic hardware components and their functions.
  • Must demonstrate basic PC/Networking skills.
  • Capable of lifting and moving equipment, working in various physical environments, and complying with safety protocols.
  • Strong attention to detail and willingness to follow instructions accurately.
  • Experience and knowledge of Microsoft Office programs.
  • Must be flexible and able to work weekend and evening hours as required.
  • Works effectively and relates well with others, including superiors, colleagues, and individuals inside and outside the company, in a professional manner.
  • Demonstrated ability to communicate effectively.
  • Valid driver's license and acceptable driving record.
What We Offer

We offer a competitive salary range of $50,000 - $60,000, influenced by factors such as relevant experience, education, and work location. Marshall & Sterling Inc is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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