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Volunteer Engagement Specialist

2 months ago

Denver, Colorado, United States GirlScoutsCO Full time
Job Summary

We are seeking a highly motivated and organized Volunteer Engagement Specialist to join our team at Girl Scouts of Colorado. The successful candidate will be responsible for developing and implementing comprehensive strategies to engage and retain volunteers, ensuring a positive and inclusive experience for all members.

Key Responsibilities
  • Volunteer Support and Engagement
    • Develop and maintain relationships with service unit and troop volunteers to support the delivery of Girl Scout programming.
    • Implement volunteer support plans that align with organizational strategy in volunteer and youth retention, GSLE delivery, service unit development, and volunteer communications, assessment, and recognition.
  • Membership Development and Retention
    • Support troop leadership teams and caregivers in completing renewal of their Girl Scout membership on an annual basis.
    • Communicate that membership registration is a requirement of participation in the Girl Scout program.
  • Administrative Support
    • Provide ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures.
    • Direct volunteers to additional support services as needed.
  • Service Unit Development and Maintenance
    • Support service unit development and maintenance through implementation of recruitment and support strategies.
  • Problem Solving and Conflict Resolution
    • Identify the need for and provide timely problem-solving and conflict resolution support/intervention when appropriate.
  • Collaboration and Communication
    • Work collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
    • Provide professional, superior customer service to all internal and external customers, members, volunteers, staff, and other community contacts.
  • Diversity, Equity, and Inclusion
    • Embody and promote diversity, equity, and inclusion in all aspects of the role.
    • Ensure that diversity and pluralism are embraced and incorporated into the daily work of the position.
Requirements
  • Education and Experience
    • No formal educational requirements.
  • Skills and Qualifications
    • Strong written, oral, and interpersonal communication skills, including public speaking and networking skills.
    • Skills in conflict resolution and mediation.
    • Knowledge of volunteer management strategies preferred.
    • Proficient in Microsoft Suite of programs.
    • Strong motivational, organizational, and problem-solving skills.
    • Ability to quickly learn and adapt to changing technologies.
    • Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
  • Physical and Environmental Requirements
    • Prolonged periods of sitting at a desk and working on a computer.
    • Variable working schedule including potential for multiple evening meetings each month, weekends, and some overnight stays.
    • Regular travel throughout council jurisdiction may be required.
    • Ability to communicate effectively with employees, volunteers, customers, and vendors.
    • Access to transportation with insurance at required state levels to conduct business statewide.
    • Valid driver's license and driving record acceptable to the Girl Scout insurance company.
Benefits
  • 403(b) Retirement Plan - GSCO matches 100% of employee contribution up to 2% of pay.
  • Health Insurance
    • PPO: 94% Employer Paid Premium for Employee Only Coverage
    • HDHP: 100% Employer Paid Premium for Employee Only Coverage
  • Dental Insurance (68% Employer Paid for Employee Coverage)
  • Vision Insurance
  • Short Term Disability - 100% Employer Paid
  • Long Term Disability - 100% Employer Paid
  • Life Insurance - fully paid by GSCO, 2x annual salary*
  • Accidental Death and Dismemberment - fully paid by GSCO, 2x annual salary*
  • Optional Supplemental Life Insurance (Employee/Spouse/Children)- Employee paid - for additional employee coverage and dependents.
  • Flexible Spending Accounts (Medical/Dependent Care)
  • Health Savings Account (GSCO contributes up to $500/year)
  • Employee Assistance Program - 100% Employer Paid
  • Headspace (Employer Paid)
  • ZayZoon Pay Advances
  • Vacation - Employees accrue 10 vacation days per year; 20 vacation days at five years of service; 25 vacation days at 15+ years of service
  • Sick Leave - Employees earn one day per month.
  • Holidays - 10 scheduled holidays per year
  • Office Closures - 4 Weeks of Paid Office Closures (Week of Independence Day; Thanksgiving Week; Winter Holiday 2 weeks)