Volunteer Support Specialist

4 weeks ago


Denver, Colorado, United States GirlScoutsCO Full time
Job Description

Girl Scouts of Colorado is seeking a dedicated and passionate individual to join our team as a Volunteer Support Specialist. This role is responsible for developing and implementing comprehensive year-round membership support strategies to increase girl and volunteer membership and enhance retention.

The ideal candidate will have strong written, oral, and interpersonal communication skills, including public speaking and networking skills. They will also possess skills in conflict resolution and mediation, as well as knowledge of volunteer management strategies.

Responsibilities include:

  • Developing and implementing volunteer support plans that align with organizational strategy in volunteer and youth retention, GSLE delivery, service unit development, and volunteer communications, assessment, and recognition.
  • Providing ongoing support, supervision, and direction to administrative volunteers in assigned geographic areas by interpreting Girl Scouts of the USA and council policies, standards, and procedures and by directing volunteers to additional support services.
  • Supporting service unit development and maintenance through implementation of recruitment and support strategies.
  • Identifying the need for and providing timely problem-solving and conflict resolution support/intervention when appropriate.
  • Supporting service units and troops in participation in product programs in coordination with the Product Program team.
  • Working collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to youth and adult membership.
  • Ensuring volunteers in assigned geographic areas receive timely appreciation and recognition for their volunteer efforts.
  • Providing professional, superior customer service to all internal and external customers, members, volunteers, staff, and other community contacts in person, electronically, and by phone.
  • Ensuring that diversity and pluralism are embraced and incorporated into the daily work of the position.
  • Active participation in the development of environments that foster diversity, equity, inclusion, and access through words, actions, and attitude.
  • Respecting the confidential nature of all information pertaining to staff, volunteers, and Girl Scouts.

This is an exciting opportunity to join a supportive and flexible work environment with team members who work together to champion girl ambition. If you are passionate about making a difference in girls' lives and in the world, we encourage you to apply.



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