Overnight Front Desk Representative
3 hours ago
**Overnight Guest Services Receptionist**
About the CompanySpherion is a leading employment agency that helps people find work happiness. Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.
SalaryThe estimated salary for this position is $45,000 - $55,000 per year, based on factors including education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health insurance and an incentive and recognition program (all benefits are based on eligibility).
Job DescriptionThis role involves assisting guests during overnight hours and ensuring smooth front desk operations. Key responsibilities include welcoming and checking in guests, handling guest inquiries and complaints professionally and efficiently, answering phone calls and managing reservations using our booking system, maintaining accurate and organized guest records, monitoring and responding to guest emergencies promptly, reconciling daily accounts, and investigating and resolving any discrepancies in records.
Required Skills and Qualifications- Previous experience in hospitality or front desk roles.
- Previous experience in a customer service call setting.
- Problem-solving skills and attention to detail.
- Proven customer service or receptionist experience.
- Strong interpersonal and communication skills.
- Ability to handle multiple tasks and prioritize effectively.
- Basic accounting or cash handling skills.
- Familiarity with hotel booking software or ability to learn quickly.
- High school diploma or equivalent.
- Availability to work overnight shifts, including weekends.
Spherion offers a comprehensive benefits package, including health insurance and an incentive and recognition program (all benefits are based on eligibility).
OthersPlease apply online, and we will reach out to you if we believe your skills and qualifications make you a strong candidate for this position.
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