To Go Specialist

4 weeks ago


Miami, Florida, United States JACKMONT HOSPITALITY INC Full time

Job Title: To Go Specialist

Job Summary:

We are seeking a highly skilled To Go Specialist to join our team at JACKMONT HOSPITALITY INC. As a To Go Specialist, you will be responsible for ensuring that our guests receive exceptional service and convenience while ordering to-go.

Key Responsibilities:

  • Order Taking: Take orders over the phone and in person, ensuring that all orders are accurate and complete.
  • Order Preparation: Prepare orders and organize them into bags, ensuring that all items are included and accounted for.
  • Guest Service: Greet guests and drivers within 30 seconds, cash out guests, and ensure their satisfaction.
  • Cash Handling: Responsible for accurate cash handling, including cashing out guests within 2 minutes of arrival.
  • Order Confirmation: Confirm orders with guests and drivers, ensuring that all items are correct and complete.

Qualification Requirements:

  • Good Communication: Possess good verbal communication skills to effectively interact with guests and team members.
  • High Energy Level: Maintain a high energy level to provide exceptional service and ensure a positive guest experience.
  • Customer Service: Provide excellent customer service to ensure guest satisfaction and loyalty.
  • Teamwork: Work effectively as part of a team to achieve common goals and objectives.

About Us:

JACKMONT HOSPITALITY INC is a leading hospitality company dedicated to providing exceptional service and convenience to our guests. We are committed to creating a positive and inclusive work environment that fosters growth and development for our team members.


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