To-Go Specialist
3 weeks ago
Job Title: To-Go Specialist
Job Summary:
We are seeking a skilled To-Go Specialist to join our team at Jackmont Hospitality. As a To-Go Specialist, you will be responsible for ensuring the delivery of convenience without compromising quality or safety.
Key Responsibilities:
- Taking orders over the phone and in person, offering to-go beverages to guests who have not ordered one.
- Preparing orders and organizing them into bags, ensuring everything is included and checking off items as they are placed in bags.
- Greeting guests or drivers within 30 seconds, cashing out guests, and ensuring their satisfaction.
- Responsible for accurate cash handling, cashing out guests within 2 minutes of arrival for online or to-go orders.
- Packing TOGO and delivery orders, confirming orders with guests or drivers, and thanking them for choosing Fridays.
- Performing side duties, including answering the phone, opening doors, cleaning workstations, expediting orders, and running food.
- Stocking the TOGO area.
Qualification Requirements:
- Good verbal communication skills.
- A high energy level.
- Excellent customer service skills.
- Ability to resolve conflicts.
- Teamwork and professionalism.
- Must be able to pass a 10-year federal background check (TSA).
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To-Go Specialist
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