Technical Sales Specialist

1 week ago

Pittsburgh, Pennsylvania, United States Rittal Full time

Rittal, LLC is recognized for its commitment to innovation and a forward-thinking approach to engineering. We specialize in designing and manufacturing premier industrial and IT enclosures, racks, and accessories, including advanced power management and climate control systems tailored for industrial, data center, outdoor, and hybrid environments.

As a Technical Sales Specialist, you will deliver expert technical support and solutions to our sales team and clients throughout the entire sales process, from initial inquiry to installation and implementation. You will maintain a comprehensive understanding of the intricate aspects of our products and systems, and may conduct presentations or demonstrations either remotely or on-site. Your role will involve analyzing customer needs and showcasing how our solutions can add value and enhance their operations. You will configure tailored technical solutions for clients and ensure seamless integration. Additionally, you will address client inquiries regarding product functionality and usage, resolving any sales support challenges that arise. You will also provide technical consultation and facilitate knowledge transfer with sales personnel, trainers, and product support teams.

Key Responsibilities:

  • Identify and engage with engineering firms that design, specify, or procure products offered by Rittal.
  • Offer technical assistance to prospective engineering firms, including application support, engineering documentation, test results, and written specifications.
  • Recognize new projects and opportunities within target engineering firms.
  • Develop and nurture long-term relationships with key engineering firms and influential specifiers in the industry.
  • Assist engineering firms with application support, including providing drawings, cut sheets, technical data, and other necessary documentation.
  • Deliver impactful presentations to engineering groups.
  • Secure Approved Vendor List (AVL) status for Rittal with prospective engineering firms.
  • Gather global, local, or project specifications relevant to our offerings.
  • Identify targeted OEMs, panel shops, contractors, or integrators associated with specific projects, ensuring effective communication across the sales organization and with essential internal stakeholders.
  • Establish Rittal as the preferred provider for cabinets, climate control, and IT products among engineering firms.
  • Develop a systematic approach to manage ongoing projects.
  • Maintain an accurate and active database of contacts at targeted engineering firms.
  • Communicate market trends and requirements to product management.
  • Perform other duties as assigned.

Qualifications & Experience:

  • A 4-year degree in Engineering, Mechanical or Industrial studies, or equivalent experience is required.
  • A strong engineering background, particularly in Electrical or Mechanical fields, is essential.
  • Prior experience within an engineering firm is preferred.
  • Aptitude for sales, along with the skills and ability to effectively sell, is necessary.
  • Proficiency in creating drawings and product cuts, with strong skills in AutoCAD.
  • Previous experience as an Applications Engineer, Software Engineer, or Hardware Design Engineer is advantageous.
  • Familiarity with Microsoft Outlook, Word, Excel, and PowerPoint is required, and experience with Customer Relationship Management tools is preferred.

What we offer is an opportunity to join a team dedicated to enhancing the optimization and efficiency of our global operations. Our aim is to foster a safe work environment that our customers can rely on for high-quality products. We take pride in the benefits of being part of a rapidly growing international company.

Rittal, LLC is an equal opportunity employer. We are committed to affirmative action and provide equal employment opportunities to all individuals, including veterans and individuals with disabilities. If you require reasonable accommodation during the application or hiring process due to a disability, please reach out to our Human Resources Department.

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