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Care Coordinator
2 months ago
We are seeking a dedicated and compassionate Patient Care Coordinator to join our team at HouseCalls Home Care, a full-service New York State licensed Home Care agency.
Job SummaryThe successful candidate will be responsible for consulting with patients and their families to discuss their health needs, developing personalized care plans, and coordinating patient-care services. This role requires strong communication and interpersonal skills, as well as the ability to work effectively with healthcare providers and specialists.
Key Responsibilities- Consult with patients and family members to discuss their health problems and develop personalized care plans.
- Educate patients about their condition, medication, and provide specific instructions.
- Develop and implement care plans to address patients' personal health care needs.
- Collaborate with healthcare providers and specialists to set up patient appointments and treatment plans.
- Regularly check-in on patients and evaluate their progress, documenting any changes or concerns.
- Assist the care team with developing and assessing health interventions.
- Attend ongoing training and courses to stay up-to-date on new developments in healthcare.
- Assist with securing funding for medical care as needed.
- Provide empathetic and respectful care to patients, maintaining a professional demeanor at all times.
- Comply with organizational guidelines and healthcare laws and regulations.
- At least 3 years of experience in home care patient coordination.
- Hands-on knowledge of HHAeXchange.
- Excellent verbal and written communication skills.
- Computer skills and proficiency in Microsoft Office.
- Strong analytical thinking and ability to handle multiple tasks concurrently.
- Excellent customer service skills.
- Compassion and empathy.
- Spanish-speaking required.
- Salary: $24 per hour, depending on experience.
- Health insurance.
- Paid time off.
- Dental insurance.
- 401(k) plan.
- Vision insurance.
- Life insurance.
- Disability insurance.
- Parking spot.
