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Customer Service Representative

2 months ago

Scranton, Pennsylvania, United States The GIANT Full time
About The GIANT Company

We are a leading retail company committed to making our stores and facilities better every day for our team members, customers, and communities. Our secret recipe for success is built on putting our customers first, doing what's right, winning together, and making ideas happen.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier. As a Cashier, you will be responsible for providing exceptional customer service, scanning and/or entering numbers on the register, lifting and moving goods, making change, and bagging orders.

Key Responsibilities
  • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Scan and/or enter numbers on the register, lift and move goods, make change, and bag orders.
  • Restock returns, replenish front-end items, clean, and assist with carts as needed.
  • Block aisles, set up checkout areas, and set up displays as needed.
  • Meet the company performance standards for the job, including regular attendance and meeting sales targets.
Requirements
  • Must be authorized to work in the U.S.
  • Must be able to communicate and understand company policies and safety regulations in order to complete job duties in a satisfactory manner.
  • Must meet the ergonomic and physical requirements, as well as the physical base scores for this position, with or without a reasonable accommodation.
  • Must be able to use, or learn to use, the equipment and tools used to perform this job.
  • Must complete the company introductory (probationary) period of 30 or 60 days.
  • Must be able to perform all job functions safely.
Preferred Requirements
  • Team members are responsible for understanding company policy and procedures as promulgated in the policy and procedure manual and the team member handbook.
Physical Requirements
  • Shift hours: minimum 4-hour shifts or more depending upon business needs.
  • Job cycles: continual max.
  • Lift/carry: 50 lbs.
  • Stand 55%, sit 0%, walk 45%.
  • Category IV: lifting, carrying, P/P up to 50 lbs.
  • Max pull static: 20 lbs.