Insurance Customer Service Representative

2 weeks ago


Noblesville, Indiana, United States State Farm Insurance Full time
Job Title: Account Associate

At State Farm Insurance, we're looking for a skilled and customer-focused individual to join our team as an Account Associate. In this role, you'll play a vital part in providing exceptional service to our customers, ensuring their insurance needs are met with accuracy and efficiency.

Key Responsibilities:
  • Customer Service: Assist customers with their insurance inquiries, provide timely and accurate information, and resolve issues in a professional manner.
  • Policy Changes: Process updates and changes to customer policies, ensuring seamless transitions and minimal disruption.
  • Communication: Handle incoming calls and emails from customers, responding promptly and professionally to their concerns.
  • Team Collaboration: Work closely with colleagues to resolve customer issues, share knowledge, and maintain a high level of customer satisfaction.
  • Record Keeping: Maintain accurate and up-to-date customer records, ensuring all information is current and accessible.
  • Professional Development: Stay informed about insurance products and industry trends, enhancing your skills and knowledge to better serve our customers.

We're committed to creating a positive and inclusive work environment, where our employees can grow and thrive. If you're passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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