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Head of Personalization Strategy

2 months ago


Smithfield, Rhode Island, United States Fidelity TalentSource LLC Full time



Position Overview:

Director, Personalization Architect

Role Summary

Fidelity Workplace Investing (WI) is on the lookout for a seasoned architect to join our Data & AI/ML Architecture team, focusing on the Personalization and Experimentation product domain. Personalization is a fundamental aspect of our Digital Strategy, leveraging cutting-edge platforms to provide experiment-based, algorithmic, and AI/ML-driven experiences that assist customers in achieving their financial and health wellness goals. Our personalization initiatives span multiple business sectors, enhancing the journeys of both customers and clients at Fidelity.

Key Responsibilities and Skills Required

  • Educational Background: Bachelor’s or Master’s degree is mandatory.
  • Professional Experience: Over 10 years in technology roles, with at least 5 years in architecture within the Data and Digital sectors.
  • Architectural Expertise: Proven track record in designing highly scalable services, content recommendation systems, or orchestration engines.
  • Web and Mobile Development: Proficient in creating robust and scalable front-end solutions using technologies such as Angular for web and iOS/Android for mobile.
  • API Management: Familiarity with GraphQL and experience in developing and managing GraphQL APIs.
  • Database Knowledge: Experience with low-latency NoSQL databases like DynamoDB, Aerospike, or Cassandra.
  • Cloud Solutions: Expertise in developing enterprise applications and data solutions on cloud platforms such as Azure or AWS.
  • Collaboration with Data Professionals: Experience working alongside data engineers and data scientists to implement and deploy AI/ML models on platforms like AWS SageMaker.
  • Technical Proficiency: Strong knowledge of Spring Boot, Microservices, Docker, Jenkins, and REST APIs.
  • Programming Skills: Proficient in programming languages such as Python and Java, with a solid understanding of Spring Boot and Microservices.
  • Communication Skills: Exceptional ability to convey complex designs and solutions to both technical and non-technical stakeholders.

About Fidelity

At Fidelity, we offer a wealth of opportunities to cultivate a meaningful career that positively influences lives, including your own. Our flexible benefits are designed to support you throughout your career journey, enabling you to thrive both professionally and personally. Recognized with a Glassdoor Employees Choice Award, we have been acknowledged by our employees as a top workplace.

Our commitment to a flexible working model allows most employees to balance personal and business needs effectively. We invite you to explore the possibilities with us.

Fidelity Investments is an equal opportunity employer, dedicated to fostering a diverse workforce through a culture of inclusion and belonging.

We are committed to accommodating applicants with disabilities who require adjustments during the application or interview process.