Business Development Manager
2 weeks ago
Victory Automotive Group is seeking a highly motivated and experienced Business Development Manager to join our team. As a key member of our sales team, you will be responsible for managing all aspects of our BDC Department, including handling internet leads, inbound phone calls, and customer retention.
The ideal candidate will have a strong sales aptitude, excellent communication and interpersonal skills, and experience in a large-volume dealership. You will be responsible for developing viable sales forecasts and associated sales strategies, hiring, training, and monitoring team member performance, and promoting the dealership online via social media outlets.
Responsibilities:
- Manage all incoming sales and service appointment queries
- Develop sales forecasts and associated sales strategies
- Hire, train, and monitor team member performance
- Promote the dealership online via social media outlets
- Assist sales staff in managing deals from start to finish
- Respond to new leads and communicate effectively with customers within established time frames
- Provide timely and accurate reports on all sales activities as needed
- Perform customer follow-up to unsold customers to maximize all selling opportunities
- Maintain a sold customer follow-up system to encourage repeat and referral business
Requirements:
- Automotive BDC/Internet management experience
- High school diploma or GED
- Basic knowledge of CRM system, lead providers, and website backend tools preferred
- Highly professional and dependable
- Working knowledge of the automotive industry a plus
- Strong organizational and time management skills
- Strong computer and internet skills, including Microsoft Office suite
- Dealership and Reynolds and Reynolds experience a plus
- Outstanding communication skills
- Professional appearance and work ethic
Benefits:
- Competitive pay based on experience
- Medical benefits
- Paid vacation
- Holidays
- Professional workplace
- Non-smoking workplace
- Drug-free workplace
- Opportunity for advancement
- Direct deposit
- 401(k) with company match
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