Assistant Site Manager
4 days ago
Zips Car Wash is seeking a highly motivated and experienced Assistant Site Manager to lead our team to success and provide outstanding customer service. As a key member of our site leadership team, you will oversee the smooth daily operations of our car wash and support the entire car wash experience.
Responsibilities- Welcome and engage with customers in a warm and friendly manner, ensuring a thorough and enjoyable wash for all guests.
- Engage customers and enroll them in our Unlimited Wash Club, promoting loyalty and retention.
- Safely and efficiently load every vehicle with clear hand signals and a smile, maintaining a high level of customer satisfaction.
- Conduct daily preventative maintenance programs according to schedule, ensuring the car wash equipment is in top working condition.
- Perform equipment repairs proactively and troubleshoot problems quickly, minimizing downtime and ensuring a seamless customer experience.
- Maintain the appearance of outside landscaping and ensure all vacuums are functioning, creating a welcoming atmosphere for customers.
- Ability to open and close the site and facilitate daily operations, ensuring a smooth transition between shifts.
- Provides ongoing coaching, training, and motivation to team members as needed to achieve sales goals and highest standards of customer service.
- Ensure all paperwork is completed accurately and submitted on time, maintaining a high level of administrative efficiency.
- 1 year of experience in leadership roles in sales or customer service in a professional or personal capacity.
- Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
- High School Diploma or Equivalent.
- Preferred: Associate degree or higher in business or related field.
- Preferred: Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets.
- Preferred: Car Wash experience.
- Competitive Hourly Pay Based on Experience.
- Incentive/Commission Pay.
- DailyPay: Get paid daily.
- Flexible Scheduling: Morning and Evening Shifts Available.
- Tuition Reimbursement.
- Free Car Washes.
- 401K Match.
- Health, Dental, and Vision insurance.
- Paid Time Off.
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