Health Information Management Specialist

5 days ago


Dallas, Texas, United States UT Southwestern Medical Center Full time
About the Role

UT Southwestern Medical Center is seeking a highly skilled Health Information Management Specialist to join our team. As a key member of our healthcare team, you will play a critical role in ensuring the accuracy, completeness, and security of patient health information.

Key Responsibilities
  • Record Management Functions:
    • Input and retrieve patient information while ensuring accuracy and compliance.
    • Verify updates, maintain, and retrieve patient health information in paper and/or electronic format.
    • Protect patient confidentiality and maintain the security of medical records.
  • EMPI Functions:
    • Monitor data integrity, research/merge duplicate medical records, and identify/correct patient overlays.
    • Perform patient name and/or demographic changes and follow the marking patients deceased processes as appropriate.
  • Scanning Functions:
    • Prepare, scan, and index protected patient health information documentation in the electronic medical record.
    • Follow strict quality measures of documents scanned into the electronic medical record.
  • ROI Functions:
    • Correspond to requests for release of protected patient health information while ensuring the appropriate information is released.
    • Upload and burn external CDs/DVDs and/or print and digitize films upon request.
    • Perform radiology film library functions upon request, including calling and corresponding with patients and other department staff.
    • Review patient health information, process requests for medical records, and coordinate the release of other types of records that comply with organizational and departmental standards, along with HIPAA regulations.
    • Answer and handle inbound calls according to department standards while providing outstanding customer service.
    • Document and route customer communications appropriately.
    • Triage and problem solve basic concerns utilizing department procedures to meet and exceed customer's needs.
  • Transcription Functions (Referral Letters):
    • Monitor and process Referral Letters in the EPIC letter queue.
    • Ensure all notes are attached to letters.
    • Review Communication Manager for CC's to be sent.
    • Review EPIC Phonebook to verify/update/create new letter recipients.
    • Work RightFax for any failed faxes.
    • Mails referral letters and notes to recipients marked in EPIC phonebook with preferred communication method of Mail.
    • Reassigns referral letters back to clinic if issues arise needing the clinic's input.
    • Keeps track of daily/monthly production totals to ensure baseline production requirements are met on a monthly basis.
    • Ensures quality standards are met by meeting quality guidelines on a monthly basis.
  • Inpatient Functions:
    • Re-analyze medical records for completeness and apply deficiencies as needed.
    • Coordinate the weekly suspension process.
    • Coordinate the daily operative scheduling suspension process.
    • Report Performance Improvement audit results to all designated staff.
    • Responsible for prep and analysis for discharged patients.
  • General Functions:
    • Cultivate a shared vision for the department that is consistent with the UT Southwestern Medical Center (UTSW) vision and strategic initiatives.
    • Perform duties that may include interacting with patients, maintaining patient records, or affecting patient records.
    • Perform other duties as assigned by management.


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