Customer Service Liaison

1 day ago


Lebanon, Pennsylvania, United States latitude Full time
Job Overview: We are seeking a customer-focused professional to serve as the primary point of contact for our clients. This role requires strong communication and interpersonal skills, with the ability to build rapport with diverse individuals.

In this position, you will respond to client inquiries via phone, email, or in-person promptly and professionally. You will also provide detailed information about products and services, address and resolve client concerns, and maintain accurate records of client interactions.

The ideal candidate will have at least one year of customer service experience in a blue-collar industry, such as construction, manufacturing, or trades. They should be proficient in using basic office software and CRM tools, and possess a proactive and problem-solving mindset.

The estimated salary for this position is $20-$25 per hour.

Key Responsibilities:
  • Respond to client inquiries
  • Provide product information
  • Address client concerns
  • Maintain client records


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