Customer Service Ambassador

23 hours ago


Lebanon, Pennsylvania, United States Shaner Hotel Group Full time

Hotel Career Opportunity

We are seeking a highly motivated and detail-oriented individual to join our housekeeping team at the Lebanon Fairfield Inn and Suites.

The ideal candidate will have excellent communication skills, be able to work independently, and have a strong attention to detail. Previous hotel experience is preferred, but not required. We offer competitive pay and opportunities for advancement in a fast-paced and dynamic environment.

Main Responsibilities:

  • 1. Maintain the cleanliness and quality of guest rooms as assigned, adhering to the hotel's established standards.
  • 2. Respond promptly and professionally to guest requests or complaints, reporting any maintenance deficiencies to management.
  • 3. Ensure the confidentiality and security of all guest rooms.

Requirements:

  • Minimum one year cleaning experience; previous hotel experience preferred.
  • Ability to communicate effectively with guests, management, and co-workers.
  • Knowledge of proper chemical handling and safety protocols.
  • Bilingual English/Spanish a plus.
  • Awareness of local attractions and activities suitable for clients.

About Us:

Shaner Hotels is an award-winning hospitality owner-operator and management company. Our portfolio consists of over 65 properties across 14 states and four countries.

About the Team:

We value teamwork, integrity, and customer satisfaction. Our benefits package includes health insurance, 401(k) matching, and paid time off. If you're a motivated and dedicated individual passionate about delivering exceptional customer service, we encourage you to apply.

Estimated Salary: $28,000 - $38,000 per year



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