Customer Service Representative
3 days ago
About Serenity Healthcare, LLC
We are a leading healthcare technology company that utilizes advanced medical devices to provide long-term success for patients who have failed other treatments. Our evidence-based research and proven results drive our mission to help patients take back their lives with a revolutionary approach to healthcare.
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional patient care and support throughout their treatment journey.
Key Responsibilities
- Provide One-on-One Coaching and Support to patients during treatment, ensuring their comfort and well-being.
- Own Outcomes of Patient Treatment, working closely with our medical team to achieve optimal results.
- Graduate from Our Paid TMS Training Program, gaining in-depth knowledge of our treatment options and protocols.
- Be the Face of Serenity Healthcare, representing our brand and values with professionalism and integrity.
Requirements
- High School Diploma or Equivalent required.
- Three Years of Work Experience in Customer Service is necessary, with a strong focus on de-escalation skills and ability to connect with individuals.
- Excellent Verbal and Written Communication Skills, as well as basic math skills, are essential for success in this role.
Benefits
- Accelerated Career Growth Opportunities in the healthcare industry.
- Comprehensive Insurance Benefits (medical, dental, vision) and 401(k) plan.
- 20 Days of Paid Time Off Annually (10 PTO days and 10 holidays).
- Access to Serenity's Treatment Options for yourself and your loved ones.
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