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Registration Representative

2 months ago


Little Rock, Arkansas, United States Arkansas Children's Hospital Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Patient Access Coordinator to join our team at Arkansas Children's Hospital. As a Patient Access Coordinator, you will be responsible for providing exceptional patient service and ensuring a smooth registration process for our patients.

Key Responsibilities:

  • Schedule all patient appointments and ensure referrals are obtained.
  • Meet or exceed expected productivity and accuracy standards.
  • Greet and engage patients, families, and visitors to provide a positive first impression.
  • Complete registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
  • Complete discharge scheduling and ensure follow-up appointments and tests are scheduled.
  • Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
  • Collaborate with clinical partners to optimize patient communication, clinic flow, and ongoing care.
  • Actively engage in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

About Arkansas Children's Hospital:

Arkansas Children's Hospital is a prestigious institution that cares for children. We are an organization of care, love, and hope while we champion children. Our team is united with a common goal of saving children and making their lives better.

What We Offer:

We provide equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy, or any other category protected by federal, state, and local laws.