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Patient Access Coordinator
1 month ago
Job Summary:
We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Arkansas Children's Hospital. As a Patient Access Representative, you will be responsible for providing exceptional patient care and ensuring a smooth registration and scheduling process for our patients and families.
Key Responsibilities:
- Schedule patient appointments and ensure referrals are obtained in a timely manner.
- Meet or exceed productivity and accuracy standards, ensuring a high level of patient satisfaction.
- Engage with patients, families, and visitors to provide a positive first impression and ensure a seamless experience.
- Complete registration and discharge activities, including co-payment collection, MyChart activation, and insurance verification.
- Collaborate with clinical partners to optimize patient communication, clinic flow, and ongoing care.
- Actively engage in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.
About Arkansas Children's Hospital:
Arkansas Children's Hospital is a leading pediatric healthcare provider, dedicated to delivering world-class care to children and families. Our team is committed to providing a safe, supportive, and inclusive environment that promotes the well-being of every child.
What We Offer:
As a Patient Access Representative at Arkansas Children's Hospital, you will have the opportunity to work with a talented team of healthcare professionals who share a passion for delivering exceptional patient care. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
Requirements:
To be successful in this role, you will need to have a high school diploma or equivalent, with one year of experience in a related field. You will also need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
Why Join Our Team:
At Arkansas Children's Hospital, we are committed to creating a workplace culture that values diversity, equity, and inclusion. We believe that every child deserves access to high-quality healthcare, regardless of their background or circumstances. If you share our passion for delivering exceptional patient care and promoting a culture of inclusivity, we encourage you to apply for this exciting opportunity.