Patient Access Coordinator

1 day ago


Little Rock, Arkansas, United States Arkansas Children's Hospital Full time

Job Summary:

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Arkansas Children's Hospital. As a Patient Access Representative, you will be responsible for providing exceptional patient care and ensuring a smooth registration and scheduling process for our patients and families.

Key Responsibilities:

  1. Schedule patient appointments and ensure referrals are obtained in a timely manner.
  2. Meet or exceed productivity and accuracy standards, ensuring a high level of patient satisfaction.
  3. Engage with patients, families, and visitors to provide a positive first impression and ensure a seamless experience.
  4. Complete registration and discharge activities, including co-payment collection, MyChart activation, and insurance verification.
  5. Collaborate with clinical partners to optimize patient communication, clinic flow, and ongoing care.
  6. Actively engage in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

About Arkansas Children's Hospital:

Arkansas Children's Hospital is a leading pediatric healthcare provider, dedicated to delivering world-class care to children and families. Our team is committed to providing a safe, supportive, and inclusive environment that promotes the well-being of every child.

What We Offer:

As a Patient Access Representative at Arkansas Children's Hospital, you will have the opportunity to work with a talented team of healthcare professionals who share a passion for delivering exceptional patient care. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Requirements:

To be successful in this role, you will need to have a high school diploma or equivalent, with one year of experience in a related field. You will also need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Why Join Our Team:

At Arkansas Children's Hospital, we are committed to creating a workplace culture that values diversity, equity, and inclusion. We believe that every child deserves access to high-quality healthcare, regardless of their background or circumstances. If you share our passion for delivering exceptional patient care and promoting a culture of inclusivity, we encourage you to apply for this exciting opportunity.



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