Patient Access Coordinator

1 month ago


Little Rock, Arkansas, United States Arkansas Children's Hospital Full time
Job Summary

As a Patient Access Representative at Arkansas Children's Hospital, you will be responsible for providing a positive first impression to patients, families, and visitors. Your role will involve scheduling appointments, ensuring referrals are obtained, and completing registration and discharge activities.

Key Responsibilities
  1. Schedule all patient appointments and ensure referrals are obtained.
  2. Meet or exceed expected productivity and accuracy standards.
  3. Engage with patients, families, and visitors to provide a positive experience.
  4. Complete registration and discharge activities, including co-payment collection and insurance verification.
  5. Schedule follow-up appointments and tests.
  6. Collaborate with clinical partners to optimize patient communication and clinic flow.
  7. Enhance the patient experience by encouraging patient satisfaction surveys.
Requirements
  • High school diploma or equivalent.
  • Administrative support experience, preferably with Epic.
  • Ability to register patients in multiple centers.
Preferred Qualifications
  • Associate's degree or equivalent.
  • Related field experience.


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