Customer Service and Development Specialist

7 days ago


Depew, New York, United States Amit Malik - State Farm Agent Full time
About the Role

We are seeking a skilled Customer Service and Development Specialist to join our team at Amit Malik - State Farm Agent. As a key member of our team, you will play a crucial role in establishing strong relationships with customers and providing them with exceptional service.

Responsibilities
  • Customer Relationships: Establish and maintain positive relationships with customers, ensuring their needs are met and exceeded.
  • Needs-Based Review Process: Utilize a customer-focused review process to educate clients about insurance options and provide tailored recommendations.
  • Lead Development and Appointment Scheduling: Develop leads, schedule appointments, identify customer needs, and market suitable products and services.
Requirements
  • Motivation and Interest: Demonstrated interest in marketing products and services based on customer needs.
  • Excellent Communication Skills: Strong written, verbal, and listening skills.
  • People-Oriented: Ability to work effectively with people from diverse backgrounds.
  • Detail-Oriented: Proactive approach to problem-solving and detail-oriented mindset.
  • Computer Proficiency: Ability to learn and utilize computer functions efficiently.
  • Teamwork: Willingness to collaborate with others in a team environment.
Benefits and Compensation
  • Salary: A competitive salary, including a base pay and commission/bonus structure.
  • Health Benefits: Comprehensive health benefits package.
  • Paid Time Off: Generous paid time off, including vacation and personal/sick days.
  • Flexible Hours: Flexible scheduling to accommodate your needs.
  • Growth Opportunities: Potential for career advancement within our agency.
  • Hiring Bonus: Eligible for a hiring bonus.
Company Overview

Amit Malik - State Farm Agent is a dynamic and growing organization committed to providing exceptional service to our customers. We are dedicated to building long-lasting relationships and delivering outstanding results.

Location

This position is located with Amit Malik - State Farm Agent, an independent contractor agent not affiliated with State Farm Insurance Companies. Employees of our agency must meet applicable licensing requirements and complete any necessary training programs.



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