Customer Service and Sales Specialist

3 weeks ago


Depew, New York, United States Against All Odds Full time

**Job Summary:

We are seeking a highly motivated and enthusiastic Customer Service and Sales Specialist to join our team at Against All Odds in Cheektowaga, NY. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and supporting the overall success of our retail store.

**Responsibilities:

  • Provide world-class customer service by addressing customer inquiries, resolving issues, and making recommendations.
  • Drive sales growth by promoting products, maintaining product knowledge, and identifying opportunities to upsell and cross-sell.
  • Support the sales team in achieving sales targets, monitoring inventory levels, and maintaining a clean and organized store environment.
  • Comply with company policies, procedures, and practices, including signing, pricing, and loss prevention.

**Requirements:

  • Knowledge of retail computer systems, MS Word, and Excel is a plus.
  • Commitment to service excellence and customer satisfaction.
  • Solid team player with excellent interpersonal skills.
  • Excellent communication skills, high attention to detail, and ability to multi-task.
  • Ability and willingness to work flexible hours, including evenings, weekends, and holidays.

**Salary Range:** $25,000 - $35,000 per year (based on experience). We offer a competitive salary package, benefits, and opportunities for growth and development.



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