Administrative Support Specialist

5 days ago


Roanoke, Virginia, United States Cardinal Rubber & Seal Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Clerk to join our team at Cardinal Rubber & Seal. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing our switchboard, and performing various administrative tasks.

Key Responsibilities
  • Customer Service: Greet customers, visitors, and guests in a professional and courteous manner, determining the purpose of their visit and directing them to the appropriate location.
  • Switchboard Operations: Answer, screen, and direct telephone calls to the appropriate personnel, maintaining an organized and professional appearance in the reception area at all times.
  • Administrative Support: Provide clerical and administrative support to all departments as needed, including data entry, preparation, and editing of various documents.
  • Mail and Package Management: Open, sort, and distribute daily mail, matching packaging slips to invoices, and scanning backup documents as needed for other departments.
  • Communication: Notify supervisors of issues, problems, or needs that arise in the reception area, and provide training to employees providing front desk relief and backup telephone coverage.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Previous switchboard and/or administrative experience preferred.
  • Skills: Excellent verbal communication skills, excellent interpersonal and customer service skills, professional demeanor, strong administrative skills, good computer skills, including Microsoft Office Products, excellent organizational skills, and ability to work independently and exercise good judgment.

We are a drug-free workplace and require a pre-employment drug screen (including for marijuana). If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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