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Technical Support Lead
1 month ago
Underground Administration is seeking a skilled Technical Support Lead to join their Development team. This role focuses on maintaining and providing technical support for applications in daily operations.
Key Responsibilities:
- Resolve critical application alerts and production defects
- Collaborate with internal teams on application issues
- Validate and submit audit responses
- Manage disaster recovery processes
- Identify automation opportunities
- Partner with development teams on application design
- Manage application deployment and upgrade processes
Requirements:
- 6+ years of related experience (4+ years in Distributed Application Support)
- Experience with Java/J2EE, XML, HTML, JavaScript, NodeJS
- Proficiency in Unix, Linux, Windows, SQL/PLSQL
- Knowledge of relational databases (DB2, Oracle, Snowflake)
- Experience with monitoring tools (Splunk, HiPam, DynaTrace)
- Familiarity with cloud technologies (AWS, Azure)
Benefits:
- Paid time off
- Medical, dental, vision insurance
- Life insurance
- 401k