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Business Systems Analyst

2 months ago

Clearwater, Florida, United States Insurance Administrative Solutions, LLC Full time
About Insurance Administrative Solutions, LLC

Insurance Administrative Solutions, LLC is a leading provider of comprehensive administrative solutions for the insurance industry. Our team of experts helps insurers optimize their administrative workload, leverage emerging technologies, and streamline operations. We pride ourselves on delivering value to our customers through compassionate customer service, efficient processing, and quality results.

Job Summary: The Business Analyst II acts as a liaison between Operations departments, Quality Assurance, and Technical resources by planning, conducting, and directing the analysis of complex business problems. They work to develop, confirm, and document functional and technical requirements using various methods. This role may also play a broader support role internally for larger projects.

Key Responsibilities:
  • Research and analyze data and workflow processes to develop business requirements and present recommendations on process improvement and new project requests.
  • Facilitate meetings across multiple departments to ensure accuracy of business and user requirements, develop test scenarios, acquire user approvals, and coordinate training.
  • Work independently and lead assignments/projects of low to moderate complexity.
  • Accept and manage changing priorities and address issues swiftly and professionally.
  • Provide troubleshooting and analytical support to end users or other IT staff when necessary.
  • Adept at adopting the culture of responsibility and accountability for one's own and other team members' contributions to the company's success.
  • May be involved in QA/UAT activities.

Requirements:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. The ideal candidate will have:
  • Bachelor's Degree in Computer Science, Information Technology, or related field or equivalent experience in professional work preferred.
  • 5+ years of experience as a Business Analyst.
  • Extensive experience planning, facilitating, eliciting, documenting, and managing business, functional, and technical requirements.
  • Specific knowledge of the insurance industry operations preferred.
  • Ability to act in accordance with established IAS Standard Operating Procedures and maintain confidential information.
  • Demonstrate excellent written and verbal communication skills for varying audiences within the organization.
  • Display flexibility with priorities within a dynamic work environment.
  • Exhibit self-direction and proactive problem-solving.
  • Possess knowledge of commonly used concepts, practices, and procedures within the field.
  • Demonstrate successful hands-on project experience with varying scope and size.
  • Use tact when expressing ideas or opinions to respond to objections successfully.
  • Work to develop a broad technical knowledge of IAS Operational systems, processes, and procedures.
  • Demonstrate knowledge of Microsoft Office, especially Outlook, Excel, Word, Visio, and PowerPoint.

About Integrity

Integrity is one of the nation's leading independent distributors of life, health, and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health, and wealth so they can prepare for the good days ahead.

Integrity offers a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career.