Front Desk Coordinator

2 weeks ago


Lafayette, Louisiana, United States Kenny Habetz Injury Law Lafayette Full time
Front Desk Receptionist

We are seeking a highly skilled and organized Front Desk Receptionist to join our team at Kenny Habetz Injury Law Lafayette. As the first point of contact for our clients, you will play a vital role in providing exceptional customer service and ensuring a positive experience for all visitors.

Responsibilities
  • Phone and Front Desk Management: Answer and direct incoming calls to the appropriate team members, manage voicemail, and greet visitors professionally.
  • Document and Mail Handling: Organize, scan, rename, and save documents in designated folders, and manage the receipt and distribution of physical and electronic mail.
  • Client and Lead Management: Update and maintain client information in systems like Mailchimp and Outlook, including creating new client folders and managing communications.
  • General Office Support: Maintain office tidiness, stock supplies (e.g., coffee bar and merchandise), and ensure office security by managing lights and door locks at the start and end of the day.
Qualifications
  • Customer Service Experience: Proven ability to provide exceptional customer service in a fast-paced environment.
  • Basic Computer Skills: Proficiency in Microsoft Office and ability to learn new software quickly.
  • Administrative Experience: Previous experience in an administrative role, preferably in a law firm or similar industry.
  • US Work Authorization: Ability to work in the United States with valid authorization.

We offer a competitive salary and benefits package, including health, vision, dental, long-term disability, critical illness, and additional life insurance policies upon eligibility waiting periods. Additionally, we offer 401(k) and profit-sharing options upon eligibility waiting periods, as well as PTO and paid holidays.



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