Guest Service Cashier
2 weeks ago
Position Title: Retail Cashier
Job Category: Resort Operations
Overview:
The Retail Cashier plays a vital role in delivering exceptional service to guests by fostering a welcoming atmosphere. This role involves greeting and acknowledging visitors, maintaining thorough product knowledge, and assisting guests with their purchasing decisions through effective suggestive selling techniques.
Key Responsibilities:
- Provide outstanding customer service to enhance the guest experience.
- Assist guests with inquiries related to food and beverage products as well as retail items.
- Process sales transactions accurately at the register for various products.
- Organize and display merchandise to highlight featured items.
- Manage inventory by replenishing stock, monitoring floor displays, and assisting with layout changes.
Qualifications:
Candidates should possess a high school diploma or GED along with some experience in cash handling, or a suitable combination of education and training. Bilingual abilities are advantageous.
Skills Required:
- Exceptional guest relations skills with the ability to address inquiries effectively.
- Capability to work across various functions, including retail and food services, with a solid understanding of golf-related products and sales techniques.
- Proficiency in managing payment transactions accurately.
- Strong verbal and written communication skills, including the ability to document reservations accurately.
This position requires high levels of guest interaction, necessitating patience, tact, and problem-solving abilities.
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