Client Relationship Specialist
7 days ago
We are seeking a Client Relationship Specialist to join our team at Phamatech, Inc. This role is responsible for building and maintaining strong relationships with customers, resolving issues, and driving customer satisfaction.
The estimated salary for this position is $26,000 per year, based on a 40-hour workweek and an hourly wage of $20.00.
About the Role
- Develop and maintain strong relationships with customers through regular communication and personalized attention.
- Proactively identify and resolve customer issues, escalating as necessary to ensure timely resolution.
- Collaborate with internal teams to develop and implement process improvements.
- Maintain accurate records of customer interactions and account information.
- Participate in ongoing training and development to improve customer service skills and knowledge.
Required Skills and Qualifications
- 1 year of customer service experience.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Familiarity with CRM software and practices.
- High school diploma or equivalent required.
Benefits
- Dental insurance.
- Health insurance.
- Paid time off.
- Vision insurance.
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