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Guest Services Coordinator

2 months ago

Atlanta, Georgia, United States Marriott International Inc Full time

Job Overview

POSITION SUMMARY

At Marriott International, we are dedicated to creating exceptional experiences for our guests. Our Guest Services Coordinators play a pivotal role in ensuring that every visitor enjoys a seamless and memorable stay.

These specialists are not limited to traditional front desk duties; they take the initiative to enhance the guest experience throughout the hotel, embodying a 'guest-first' philosophy.

Empowered to navigate their environment, they address operational needs, fulfill guest requests, and provide information about local attractions, all while making every interaction feel personal and engaging.


Success in this role requires a commitment to maintaining a safe and professional work environment, adhering to company policies, and ensuring confidentiality. Guest Services Coordinators must also uphold quality standards and present themselves in a professional manner.

Physical stamina is essential, as the role involves standing, walking, and moving throughout the hotel, as well as handling objects weighing up to 25 pounds.
Completing these tasks effectively is crucial for ensuring a positive experience for both guests and the organization.


PREFERRED QUALIFICATIONS

Education:
High school diploma or G.E.D. equivalent.

Related Work Experience:
No prior experience required.

Supervisory Experience:
No supervisory experience necessary.

License or Certification:
None required.

Marriott International is committed to diversity and inclusion, ensuring equal opportunity for all candidates regardless of background.

We value a workforce that reflects the communities we serve and are dedicated to fostering an inclusive culture.


About Our Team

At AC Hotels, we pride ourselves on our attention to detail, believing it to be the highest form of hospitality.

From the meticulous presentation of our spaces to the thoughtful service provided by our team members, we strive to create an environment that resonates with our guests.

Our team members embody a global perspective and a passion for excellence, always eager to learn and share insights with guests.

Whether it's staying updated on the latest trends or enhancing service delivery, our team members are committed to continuous improvement.


Join us in a setting where you can thrive, discover your purpose, and contribute to a remarkable team dedicated to exceptional service.