Front Desk Representative

5 days ago


Harrisonburg, Virginia, United States Aimbridge Hospitality Full time
Hotel Front Desk Agent

We are seeking a highly motivated and customer-focused Hotel Front Desk Agent to join our team at the Hampton Inn Harrisonburg - South. As a key member of our front office staff, you will be responsible for providing exceptional guest service, ensuring a seamless stay experience for our valued guests.

About the Role:

  • Greet and welcome guests in a friendly and courteous manner
  • Manage room reservations, check-ins, and check-outs efficiently and effectively
  • Handle guest inquiries and resolve any issues promptly and professionally
  • Maintain accurate records and communicate with other departments as needed

Requirements:

  • High School diploma or equivalent required; college coursework in hospitality or a related field preferred
  • Previous experience in a hotel or hospitality setting an asset
  • Excellent communication and problem-solving skills
  • Ability to work well under pressure and maintain a positive attitude in a fast-paced environment

Benefits:

  • Competitive salary: $25,000 - $35,000 per year, depending on experience
  • Medical, dental, and vision coverage
  • Short-term and long-term disability income
  • Term life and AD&D insurance
  • Paid time off and employee assistance program

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