Customer Service Representative I
7 days ago
City/State Harrisonburg, VA Overview Work Shift First (Days) (United States of America) Sentara Health-Rockingham Memorial Hospital, located in Harrisonburg, VA, is hiring a Customer Service Representative - Full Time Day schedule. Primarily responsible for handling incoming calls to effectively address eligibility, claim, and payment issues. May be required to provide off-phone assistance to customers and department leadership. Ability to work in a fast-paced environment to assist callers and update billing information, establish payment plans, screen callers for financial assistance, and resolve charge and payment inquiries. Ability to work in a fast-paced contact center handling incoming calls pertaining to payment resolution and patient inquiries. Must possess good listening skills and be able to communicate verbally with callers in a clear, concise, and professional manner. Required Experience: * 1 year Healthcare Work Experience * High School Diploma Sentara RMH Medical Center, a Magnet designated hospital located in Harrisonburg VA, serves a seven-county area with a population of 218,000 residents. The 238-bed community hospital partnered with the Sentara Healthcare system in May of 2011. Sentara RMH features the RMH Hahn Cancer Center, a state-of-the-art center equipped with the latest cancer fighting technologies available in the nation. Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks and more.Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve Talroo-Allied Health, call center, customer service, billing, insurance Job Summary Primarily responsible for handling incoming calls to effectively address eligibility, claim, and payment issues or patient scheduling, referral issues. May be required to provide off-phone assistance to customers and department leadership. Ability to work in a fast-paced environment to assist callers and update billing information, establish payment plans, screen callers for financial assistance, and resolve charge and payment inquiries. Ability to work in a fast-paced contact center handling incoming calls pertaining to payment resolution and patient inquiries. Must possess good listening skills and be able to communicate verbally with callers in a clear, concise, and professional manner. A total of one year of experience across one or more of the following areas: healthcare setting billing or resolving insurance accounts receivable, adjudicating insurance claims, pre-registering or registering patients for healthcare services, handling inbound calls in a customer service call center, or providing customer service to the general public in a non-healthcare setting. A healthcare certification from an accredited program or an Associate or Bachelor degree may be substituted for one year of experience. Qualifications: HS - High School Grad or Equivalent (Required) Healthcare Skills Active Learning, Active Listening, Communication, Coordination, Mathematics, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Technology/Computer, Time Management, Writing Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission "to improve health every day," this is a tobacco-free environment. Associated topics: call, client, client service, customer, customer care, customer service representative, guest, help desk, representative, service call
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Customer Service Representative I
3 months ago
Harrisonburg, United States Sentara Full timeCity/State Harrisonburg, VA Overview Work Shift First (Days) (United States of America) Sentara Health-Rockingham Memorial Hospital, located in Harrisonburg, VA, is hiring a Customer Service Representative - Full Time Day schedule. Primarily responsible for handling incoming calls to effectively address eligibility, claim, and payment issues. May be required...
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Customer Service Team Lead
5 days ago
Harrisonburg, Virginia, United States State Farm Insurance Full timeJob Description:We are seeking a highly motivated and customer-focused CUSTOMER SERVICE TEAM LEAD to join our team at State Farm Insurance.About the Role:This is a full-time position that requires excellent leadership and communication skills. As a Team Lead, you will be responsible for supervising a team of customer service representatives and ensuring...
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Customer Service Representative
7 months ago
Harrisonburg, United States U-Haul Full timeLocation: 145 E Kaylor Park Dr, Harrisonburg, Virginia 22801 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative
5 days ago
Harrisonburg, Virginia, United States FIRST BANK AND TRUST COMPANY Full time**Job Opportunity**We are seeking a Customer Service Representative for our Harrisonburg, VA location. The salary for this position is estimated to be $48,000 - $65,000 per year.This role involves providing exceptional customer service, promoting our products and services, and ensuring compliance with banking regulations. Key responsibilities include...
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Customer Service Representative
1 week ago
Harrisonburg, United States Sentara Full timeCity/StateHarrisonburg, VAOverviewWork ShiftFirst (Days) (United States of America)Sentara Health-Rockingham Memorial Hospital, located in Harrisonburg, VA, is hiring a Customer Service Representative - Full Time Day schedule.Primarily responsible for handling incoming calls to effectively address eligibility, claim, and payment issues. May be required to...
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Customer Service Representative Position
5 days ago
Harrisonburg, Virginia, United States U-Haul Full timeCompany Overview:U-Haul, a leading provider of moving and self-storage solutions, is seeking a friendly and motivated Customer Service Representative. As part of our team, you will play a critical role in delivering exceptional customer service and ensuring that customers receive the support they need to complete their moves successfully.Estimated Salary:...
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Customer Care Representative
4 months ago
Harrisonburg, United States City of Harrisonburg Virginia Full timeDo you want to utilize your customer service skills and knowledge to help ensure that citizens and local businesses receive quality water and sewer services? If so, the City of Harrisonburg Public Utilities Department's Customer Care Representative p Customer Care, Representative, Customer Service, Retail, Skills
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Customer Service Representative
3 weeks ago
Harrisonburg, Virginia, United States Food Lion Full timeJob DescriptionWe are seeking a highly motivated and customer-focused Cashier to join our team at Food Lion. As a key member of our front-end staff, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide prompt, accurate, and friendly...
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Customer Service Representative
2 weeks ago
Harrisonburg, Virginia, United States Walmart Full timeAbout the Job: We are seeking a Retail Team Member to join our team at Walmart. As a Retail Team Member, you will be responsible for providing excellent customer service and assisting customers with their purchases.Key Responsibilities:Providing Excellent Customer Service: You will be responsible for greeting customers, answering their questions, and helping...
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Customer Service Representative
5 days ago
Harrisonburg, Virginia, United States Walmart Full timeRole DescriptionThis position involves working closely with customers to fulfill their needs. As a Sales Associate, you will be responsible for ensuring that all customer interactions are positive and memorable.Key AccountabilitiesFulfill customer orders by walking up to 5 miles dailyMaintain a high level of productivity while working in varying weather...
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Customer Service Representative
5 days ago
Harrisonburg, Virginia, United States Regal Entertainment Full timeAbout the Role:This Team Member position is ideal for those who enjoy working in a fast-paced environment and providing excellent customer service. You will be responsible for operating POS systems, promoting premium viewing experiences, and ensuring tickets are sold in accordance with company policy.Responsibilities:Tear tickets, collect and deposit stubs,...
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Customer Service Representative
2 weeks ago
Harrisonburg, Virginia, United States Regal Entertainment Group Full timeRegal Entertainment Group is seeking a highly motivated Front Desk Agent / Concierge to join their team. As a key member of the staff, you will be responsible for delivering exceptional customer service to guests.Key Responsibilities:Ensure that guests receive top-notch service at all times.Suggest and upsell our Premium Viewing Experience (3D, RPX, IMAX)...
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Sales Representative
4 weeks ago
Harrisonburg, Virginia, United States Commonwealth of Virginia Full timeWe are seeking a Sales Representative to join our team at {company}. As a Sales Representative, you will be responsible for identifying and pursuing new business opportunities, building relationships with existing clients, and driving sales growth.
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Premium Service Representative
3 days ago
Harrisonburg, Virginia, United States Rockingham Insurance Company Full timeJob DescriptionWe are looking for a highly motivated and detail-oriented Customer Experience Representative to join our team at Rockingham Insurance Company.Key Responsibilities:Customer Service: Respond to customer inquiries, address concerns, and resolve issues efficiently.Premium Processing: Accurately process premium payments, policy changes, and...
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Financial Services Representative
3 weeks ago
Harrisonburg, Virginia, United States LD&B Insurance Services Full timeOverview of the Financial Services Representative RoleThe Financial Services Representative is a key member of the LD&B Insurance Services team, responsible for providing exceptional support to our clients. This role plays a critical part in ensuring that our clients receive top-notch service and assistance with their financial needs.
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CVS Health Customer Service Representative
5 days ago
Harrisonburg, Virginia, United States CVS Health Full timeWe are seeking highly motivated and customer-focused individuals who are passionate about providing outstanding service and care to our customers. If you are eager to grow your career in a dynamic and supportive environment, we encourage you to apply for this role.Key Responsibilities:Provide differentiated customer service by anticipating customer needs and...
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Medical Customer Service Rep
1 month ago
Harrisonburg, United States Takeda Pharmaceutical Company Ltd Full timeBy clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...
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SUB Member Service Representative
6 months ago
Harrisonburg, United States Excel Fitness Full timePurpose: Help promote our Judgement Free Zone, represent our Core Values, and produce our business drivers (customer service, cleanliness, and comfortable atmosphere) during each scheduled shift. Duties and Responsibilities: Perform to your best abilities during your assigned work shift. Monitor and maintain club cleanliness and atmosphere. Stay proficient...
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DMV Customer Service Technician
1 month ago
Harrisonburg, United States Virginia State Gov Full timeVirginia State Gov - JobID: dmv-customer-service-technician-hourly-wage-harrisonburg-csc-pos-no-03875-harrisonburg-virginia-united-states-683e55c0-e0fb-4b74-bbf7-72ea75b42227 [Customer Service Representative] As a Customer Service Technician at the State of Virginia, you'll: Focus on providing the best customer service experience as you help citizens...
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Customer Service Rep CAC
7 days ago
Harrisonburg, United States Sentara Health Full timeCity/State Harrisonburg, VA Overview Work Shift First (Days) (United States of America) Sentara is hiring a Customer Service Representative for the Clinical Access Centralized Scheduling Department. Position Status: Full-time, Day Shift Standard Working Hours: Monday - Friday, 8:00AM to 4:30PM Position Location: After 8-9 weeks, this position will...