Customer Service Representative

1 week ago


Harrisonburg, Virginia, United States Food Lion Full time

Job Description

We are seeking a highly motivated and customer-focused Cashier to join our team at Food Lion. As a key member of our front-end staff, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide prompt, accurate, and friendly service to customers, engaging them to create a positive shopping experience
  • Greet each customer and use their name whenever possible
  • Unload customers' groceries from cart to belt-unload items for ease of bagging
  • Check the bottom of every cart and under all baby seats for items before completing an order
  • Follow correct bagging procedures for the correct use of bags by type
  • Scan customers' order and handle the payment transaction, per standard practice
  • Avoid personal conversations with other associates when customers are present
  • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers
  • Follow procedures for refunds and error correction
  • Maintain accurate cash control
  • Follow procedures and perform overrides
  • Identify customers needing assistance and offer to take the customer's order to their car
  • Maintain alertness and call for assistance when needed to service customers per service standards
  • Check prices quickly and accurately
  • Be courteous and helpful to other associates
  • Wear the Food Lion uniform with apron, complete with name badge, when on duty, and have a neat and clean appearance while adhering to the Food Lion dress code
  • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
  • Ensure work station and front end area of the store has a neat and clean presentation
  • Report any register malfunction to the Customer Service Manager or MOD
  • Ensure the MVP savings center KIOSK is filled with paper and properly working
  • Adhere to all company guidelines, policies, and standard practices
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Notify QA of any cleaning issues or maintenance required on front end
  • Successfully complete computer-based training (CBT) and training aid courses
  • Perform all other duties as assigned


  • Harrisonburg, Virginia, United States Walmart Full time

    About the Job: We are seeking a Retail Team Member to join our team at Walmart. As a Retail Team Member, you will be responsible for providing excellent customer service and assisting customers with their purchases.Key Responsibilities:Providing Excellent Customer Service: You will be responsible for greeting customers, answering their questions, and helping...


  • Harrisonburg, Virginia, United States CommonWealth One FCU Full time

    Job Title: Member Engagement AdvisorJob Summary:We are seeking a highly skilled Member Engagement Advisor to join our team at CommonWealth One Federal Credit Union. As a Member Engagement Advisor, you will be responsible for delivering exceptional customer service and fostering meaningful relationships with our members.Key Responsibilities:Answer calls and...


  • Harrisonburg, Virginia, United States Regal Entertainment Group Full time

    Regal Entertainment Group is seeking a highly motivated Front Desk Agent / Concierge to join their team. As a key member of the staff, you will be responsible for delivering exceptional customer service to guests.Key Responsibilities:Ensure that guests receive top-notch service at all times.Suggest and upsell our Premium Viewing Experience (3D, RPX, IMAX)...


  • Harrisonburg, Virginia, United States LD&B Insurance Services Full time

    Overview of the Financial Services Representative RoleThe Financial Services Representative is a key member of the LD&B Insurance Services team, responsible for providing exceptional support to our clients. This role plays a critical part in ensuring that our clients receive top-notch service and assistance with their financial needs.


  • Harrisonburg, Virginia, United States Highway Motors Full time

    Job DescriptionAt Highway Motors, we are seeking an experienced and results-driven Truck Sales Representative to join our team. As a key member of our sales team, you will be responsible for selling new and used medium and heavy-duty trucks in accordance with established profit and unit count objectives.Responsibilities:Sell new and used medium and...


  • Harrisonburg, Virginia, United States Wells Fargo Bank Full time

    About UsAt Wells Fargo, we strive to create a workplace where everyone can thrive. Our commitment to diversity, equity, and inclusion helps us deliver the best possible experience for our customers.Job DescriptionWe are seeking a skilled Branch Operations Associate Manager to join our National Branch Network team in Consumer, Small & Business Banking...


  • Harrisonburg, Virginia, United States Wells Fargo Bank Full time

    About UsWells Fargo is a leading financial services company committed to helping our customers achieve their financial goals. We offer a comprehensive range of products and services designed to meet the needs of individuals, businesses, and institutions.Job DescriptionWe are seeking an experienced Branch Operations Associate Manager (LO) to join our National...


  • Harrisonburg, Virginia, United States Culligan 67MD Full time

    Job OpportunityCulligan 67MD, a leading provider of innovative water solutions, is seeking a talented Outside Marketing & Sales Trainee to join our team. As a representative, you will have the opportunity to develop your skills in sales and marketing, while working closely with our experienced professionals.About the RoleThis exciting role offers a...


  • Harrisonburg, Virginia, United States Highway Motors Inc Full time

    About UsHighway Motors Inc, a family-owned business with over 50 years of experience in the Heavy Duty truck market, is seeking an exceptional Parts Sales Representative to join our team in Harrisonburg. This role involves building and maintaining strong relationships with existing customers by providing top-notch sales support in the field.CompensationThe...


  • Harrisonburg, Virginia, United States Nothing Bundt Cakes Full time

    Customer Service Role at Nothing Bundt CakesWe are seeking a skilled Customer Experience Ambassador to join our team at Nothing Bundt Cakes. As a key member of our service team, you will be responsible for delivering exceptional customer service to our guests.Key Responsibilities:Promptly greet and engage with guests to determine their interests and...


  • Harrisonburg, Virginia, United States Drucker and Falk LLC Full time

    Drucker + Falk LLC is seeking a highly motivated and customer-focused Apartment Leasing Consultant to join our team.About the RoleThis is an excellent opportunity for individuals who are passionate about providing exceptional customer service, sales skills, and strong communication abilities. As an Apartment Leasing Consultant, you will be responsible for...


  • Harrisonburg, Virginia, United States WELLS FARGO BANK Full time

    About Wells FargoWells Fargo is a leading financial services company that offers a range of products and services to help customers achieve their financial goals. As a Branch Operations Associate Manager, you will play a critical role in delivering exceptional customer service and colleague experience.Job DescriptionThe Branch Operations Associate Manager is...


  • Harrisonburg, Virginia, United States WELLS FARGO BANK Full time

    Are you ready to take your career to the next level? We are seeking a highly skilled Branch Operations Associate Manager (LO) to join our National Branch Network team at Wells Fargo Bank. In this role, you will have the opportunity to lead and supervise risk and operations of teller functions, ensuring exceptional customer service and colleague experience.We...

  • Admissions Ambassador

    3 weeks ago


    Harrisonburg, Virginia, United States Commonwealth of Virginia Full time

    About the RoleThe Commonwealth of Virginia is seeking a highly motivated and enthusiastic student representative to join our Admissions team as an Admissions Ambassador. In this exciting role, you will have the opportunity to showcase the university's spirit and values while building meaningful relationships with prospective students and their families.As an...


  • Harrisonburg, Virginia, United States Seadev Full time

    Job Title: Sales Support SpecialistSeadev is a dynamic digital marketing company driving innovation and growth in the industry. We measure our success not only by profit but also by our positive impact on the community.Job OverviewThe Sales Support Specialist will play a vital role in taking our sales performance to new heights. This position requires a...


  • Harrisonburg, Virginia, United States James Madison University Full time

    **Company Overview:**James Madison University is a public institution committed to providing exceptional education and inclusive environments for students, faculty, and staff. Located in the heart of Virginia's Shenandoah Valley, we offer diverse programs in liberal arts, science, and technology at undergraduate, master's, and doctoral levels.We strive to...


  • Harrisonburg, Virginia, United States United Parcel Service Full time

    SHIFT YOUR FUTUREOverview of the UPS Driver Helper RoleAs a Driver Helper at UPS, you will ride along with a Package Delivery Driver in our brown trucks and assist in delivering packages of all shapes and sizes. This position requires flexibility and a willingness to work in a fast-paced environment.Responsibilities of the UPS Driver HelperAssist Package...


  • Harrisonburg, Virginia, United States Buffalo Wild Wings Full time

    We are looking for enthusiastic individuals with a passion for creating guest loyalty at Buffalo Wild Wings Grill and Bar, a wildly successful and fast-growing restaurant chain specializing in New York-style buffalo wings.The ideal candidate will have great pay and schedules that fit their life, as well as awesome managers. They should have a flair for fun...


  • Harrisonburg, Virginia, United States Planet Fitness Inc. Full time

    Experience the satisfaction of helping others achieve their fitness goals at Planet Fitness Inc., a dynamic and rapidly growing franchise group. As a Member Services Representative, you will play a vital role in creating a positive member experience through exceptional customer service and cleanliness.About UsWe're Excel Fitness, a Planet Fitness franchise...

  • Delivery Associate

    7 days ago


    Harrisonburg, Virginia, United States United Parcel Service Inc. Full time

    Deliver with PurposeAre you looking for a seasonal opportunity that offers flexible work and competitive pay? As a UPS Driver Helper, you'll play a crucial role in delivering packages to customers across the country. This is a seasonal position, typically running from November to January, where you'll ride along with a Package Delivery Driver in our iconic...