Morning Hospitality Associate
2 weeks ago
Position Overview:
The Breakfast Attendant plays a vital role in creating a welcoming atmosphere for guests during the morning meal service. This position is dedicated to ensuring guest satisfaction and promptly addressing any service issues that may arise.
Key Responsibilities:
- Delivers personalized service to enhance the guest experience.
- Engages in regular communication with guests to foster a friendly environment.
- Prepares and presents food and beverages in accordance with established recipes.
- Adheres to all food safety regulations and standards.
- Organizes and sets up the breakfast area prior to guest arrival, ensuring an appealing display of food and beverages.
- Efficiently restocks the buffet with necessary items throughout the service period.
- Maintains the cleanliness and organization of the buffet area during service.
- Disposes of used items responsibly and maintains a tidy workspace.
- May assist in inventory management by ordering supplies as needed.
- Responds promptly to guest inquiries and requests, ensuring their needs are met.
- Exhibits consistent attendance and punctuality, adhering to scheduled work and break times.
- Maintains a professional appearance and complies with the company dress code.
- Performs additional tasks as assigned by the supervisor.
Competencies and Skills:
To excel in this role, candidates should demonstrate the following:
- Quality of Work: Attention to detail and thoroughness in all tasks.
- Productivity: Ability to meet productivity benchmarks while maintaining quality.
- Customer Service: Commitment to providing exceptional service and soliciting feedback for improvement.
- Initiative: Willingness to seek assistance and involve others in decision-making.
- Accountability: Responsibility for personal performance and ability to work independently.
Education and Experience:
A high school diploma or equivalent is preferred, along with relevant experience in a hospitality setting.
Qualifications:
- Ability to read and understand basic instructions and correspondence.
- Proficient in written and spoken English.
Work Environment:
This position typically involves:
- Indoor work environment with moderate noise levels.
Physical Demands:
Associates in this role should be prepared to:
- Stand and walk for extended periods.
- Lift and carry items weighing up to 50 pounds.
Stonebridge Companies is committed to providing equal employment opportunities and fostering a diverse workplace.
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