Business Systems Analyst
2 weeks ago
Overview
Crum & Forster (C&F) has a distinguished legacy since 1822, offering specialized and standard commercial lines insurance products through our admitted and surplus lines insurance entities. C&F is recognized for its financial strength with an 'A' (Excellent) rating by AM Best and is committed to delivering exceptional customer service. Our claims and risk engineering services are acknowledged as among the finest in the industry.
Our workforce is our greatest asset, comprising over 2000 employees across various locations in the United States. The company has garnered accolades as a remarkable workplace, receiving multiple awards for our employee-centric approach and unwavering commitment to diversity, equity, and inclusion.
C&F operates under the umbrella of Fairfax Financial Holdings, a global organization with billion-dollar revenues. For further details about Crum & Forster, please visit our website.
Since the year 2000, Crum & Forster's Accident & Health division (A&H) has provided a wide array of specialized insurance and reinsurance products nationwide. We emphasize product innovation and creative distribution strategies, coupled with outstanding client service and support.
Beyond our extensive domestic offerings, which include both special risk and medical solutions, A&H collaborates internationally through various partnerships. Our global capabilities afford our partners enhanced flexibility in underwriting solutions.
The attributes and competencies of Crum & Forster Accident & Health reflect our philosophy of fostering meaningful, long-term partnerships and our commitment to delivering alternative strategies in a dynamic insurance landscape.
Job Responsibilities
Key Duties:
- Acquire and apply business analysis expertise.
- Identify, propose, and implement innovative solutions.
- Document business processes in a straightforward and clear manner.
- Organize and document business needs through User Stories and Acceptance Criteria.
- Participate in or lead requirements analysis and validation, ensuring completeness, consistency, clarity, traceability, feasibility, and adherence to standards.
- Break down high-level business and user requirements into functional specifications, detailed appropriately for stakeholders.
- Present requirements using standard templates and alternative formats, such as visual models, prototypes, or simulations, as necessary.
- Facilitate ongoing prioritization of requirements.
- Ensure clarity of business needs and requirements among team members.
- Adhere to Agile and/or Kanban methodologies utilizing JIRA and Confluence.
- Prepare and execute User Acceptance Testing (UAT) plans.
- Manage changes to baseline requirements through effective change control processes and tools.
- Identify opportunities for reusing requirements across various projects.
Qualifications
What You Bring to C&F:
- Exceptional verbal, written, interviewing, presentation, and communication skills.
- Strong analytical and problem-solving abilities, with capacity for multitasking.
- Excellent organizational, planning, and time management skills.
- Ability to work independently with moderate supervision.
Required Qualifications:
- Bachelor's degree preferred.
- One to two years of relevant work experience preferred; internships or college projects related to automation or process improvement are advantageous.
- Proficient in Microsoft Office Suite (Excel, Word, and Visio).
- Familiarity with Requirements/Change Management, Impact Analysis, and Gap Analysis.
- Experience collaborating with onshore/offshore teams is a plus.
- Background in Accident & Health or Property & Casualty Insurance is beneficial.
What C&F Offers You
- Competitive compensation package.
- Generous 401K employer matching.
- Employee Stock Purchase plan with employer matching.
- Generous Paid Time Off.
- Comprehensive benefits that extend beyond health, dental, and vision, focusing on the overall wellness of you and your family.
- Commitment to your career development through various learning opportunities, including tuition reimbursement and professional training.
- A dynamic, ambitious, and engaging work environment.
- Encouragement of social and community responsibility through matching donation programs and volunteer opportunities.
At C&F, You Will Belong
We prioritize inclusivity and diversity, committing to equal employment opportunities for all individuals regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. If you require special accommodations, please inform us.
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